Configuration
Discussion List
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My Client Group Redwood Contact Info Page phone details and Email blank after Employee SelectionSummary: We are in 26B while accessing My Client Group→ contact info page Phone and Email details are blank after employee selected. In Classic UI the Phone and Email de… -
Help Desk Request Couldn't load dataSummary: We are not able to see any Help desk request it says Couldn't load data Content (please ensure you mask any confidential information): Version (include the vers…
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How to share the document through the approval processBusiness Requirement The business requirement is to enable users to share employee-related documents as part of the approval workflow. For example, when a user initiates…
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How HR can change/ edit work email of an employee?Summary: How HR can change/ edit work email of an employee? Work email edit option is missing, is there any privileges to be enabled? Thanks in advance Content (please e…
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Can we hide Due Date from request pageHi Experts Is it possible to hide Due Date from below page? Navigation 1: Help Desk> Help Desk Request Navigation 2: Help Desk> My Help -
Workforce Structures Minimum Search Characters not working in RedwoodSummary: Workforce Structures Minimum Search Characters not working in Redwood Content (please ensure you mask any confidential information): Hello Experts, we wanted to… -
How to complete pre-upgrade actions for Fusion Applications Identity Upgrade (Entra) -10 mins videoSummary: To assist you through the Identity Upgrade process, here is a 10-minute video demonstrating how to complete the pre-upgrade actions with Microsoft Entra as the …Bor-Ruey Fu-Oracle 21.6K views 202 comments 9 points Most recent by Bor-Ruey Fu-Oracle Fusion Applications Administration -
Issue with Help Desk SR Contacts After Mass Email MaskingSummary: Hello, After copying our production environment to the test environment and performing mass email masking we noticed an issue in the Help Desk module. The Servi… -
Manage Worker Time Entry & Time/processing profile ( no create/option/edit, troubleshoot button)We've suddenly lost the ability to work with time profiles. On both the Manage Worker Time Entry Profiles and Manage Worker Time Processing Profiles setup pages, when I …
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Approval Rule on Change Assignment for FTE and Headcount ChangesHello, I'm configuring an approval rule through Approval Rules (Transaction Console) for the Change Assignment transaction. My requirement is to send an Information Only…
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How to exclude overlapping 'submitted' absence durations from a new absence calculation.Summary I want to exclude the duration of a submitted absence type from the duration of another absence type when they overlap. Content I have written a conversion fast …
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Required Glossary for Fusion HCM TermsSummary: I need Glossary for Fusion HCM Terms.Kindly guide me where we are able to get glossary for fusion hcm terms. Content (required): Version (include the version yo…Lakshmi Prasanna Aaula-Oracle 79 views 5 comments 0 points Most recent by Girish Bhatia Human Capital Management
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Assistance Required – HR Role Not Overriding Line Manager PersonalizationSummary: Dear Expert, We have implemented a personalization for the Line Manager role to hide employee personal details. However, the same user also has an HR role, thro…
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Approval rules for Change Personal Information - Disability InfoSummary: Approval rules for Change Personal Information > Disability Info Content (please ensure you mask any confidential information): I am trying to configure approva…Consultant Ian 372 views 9 comments 0 points Most recent by Dhwani_Barsainya Human Capital Management -
Does "Do Not Archive" Apply to Existing Completed Transactions?Summary: Could anyone confirm the following scenario? Suppose the archive retention period is currently set to 3 months, and there are completed transactions that are 1 …
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How to migrate roles and approval rules from Test POD to production POD.Summary: How to migrate roles and approval rules from Test POD to production POD. Content (please ensure you mask any confidential information): Hi, How to migrate custo…
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Besides Line Manager Approval, Replacement Employee(s) should be notifiedSummary: When an Employee records Absence, employee identifies his/her replacement(s) to carry out the duties. Besides Line Manager approval, this replacement employee(s…Srinivas Ramanadham 2 views 4 comments 0 points Most recent by Srinivas Ramanadham Workforce Management -
Video: Group Fields & Text AreaGroup Fields & Test Area: Using the Group feature for form alignment, and modifying the rendering to have Long Text be...long. From the Implementing Redwood Sales video … -
Can we keep loan fees from being added to COA for projected PLUS loans?Is there a way for SFA to only add loan fees for PLUS loans that are in an awarded status? Students who have no interest in borrowing a PLUS have the loan fees added to …
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Mapping Payroll Elements to Pre-existing Third Party Organisations and Payment MethodsWe need to create a number of new payroll elements to drive payroll deductions from employees and pay these over to a third-party organisation. We have the Third Party a…Nathan Martin 24 views 3 comments 0 points Most recent by Rashmi Thakur Payroll and Global Payroll Interface (GPI)
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Update additional info in JOB page (in workforce structure)Hi all, I'm trying to mass update the Group Job Title values available in: Workforce Structures → Job → Additional Info The field is configured as an Extensible Flexfiel…
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Issue with Approval Rule Update – Time Change Request (transaction Console Redwood)I am facing an issue related to the Approval Rule update for the “Time Change Request” workflow on the Redwood transaction console. After updating the approval rule and … -
Add new input value to existing elementSummary: Hello All, as per Oracle last update 24D, you can now Add new input value to existing element through HDL, what is correct Business Object to use? Thanks Conten…Alaa Shabaka 482 views 19 comments 0 points Most recent by Silpi Payroll and Global Payroll Interface (GPI) -
Absence are not flowing for newly configured timecardSummary: We recently launched timecards for a new country on 01-Jul-2026, but approved absences aren't pulling through to the timecards. For instance, Employee 1234 had … -
Add Assignment Redwood Page - Create New Contract Field Visibility IssueSummary: In Add Assignment redwood page, in When and why section, Create New Contract field is visible for one employee but not visible for another employee. Both are fr…
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Add Assignment Redwood Page - Create New Contract Field Visibility IssueSummary: In Add Assignment redwood page, in When and why section, Create New Contract field is visible for one employee but not visible for another employee. Both are fr…
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Appearance Theme changes on Apps not reflectingSummary: We have changed our colors to 45595c (pale green), however, when we navigate to Me > Apps e.g Career and Performance, Personal Information, we can still see the…Bianca Lei Villareal 73 views 4 comments 0 points Most recent by gowthami samskruthi Human Capital Management
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How can we trigger a checklist task when an employee changes name for one legal entity?How can we have a checklist task trigger when an employee changes his/her name for a particular Legal Entity.
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Reopen Help Desk Request smart action isn't availableSummary: I'm looking at enabling the "Reopen Help Desk Request" smart action, but I'm not seeing it as one that is available to enable. Has anyone encountered this or am…