Mobility / Mobile Apps
Discussion List
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Orders stuck in started status if forgotten, any fix for this?Content Hi, As probably many of you know, sometimes users forget to complete their activities and forget to deactivate their routes. Sometimes activities which are in "S…User_2025-02-03-21-22-33-570 54 views 5 comments 0 points Most recent by Danny Williams Field Service -
Make workflow mandatory before activity completionSummary: I want to able to force users down a workflow path that much be completed before the activity can be ended. Content (required): The aim is to ensure that the us… -
Oracle Field Service cloud for DemoSummary temporary access to OFSCContent Hi All, One of our Client is Evaluating Field service tool. But to finalize decision on Oracle we need to present demo to custome…Mayank Pande 59 views 6 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
OFS Location on laptop using EdgeSummary: We are road-testing OFS. We have a field tech who has a route for today. When we log in as the user on an IPad, the application shows the crew location on the E… -
Implications of Not Activating route and leaving activities in pending status.Hi Team, Our technicians are not using the OFS Mobile App. So they will not be activating route or performing any activity actions in OFS. All these updates will have to…
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Is there any way to configure the Enroute button so it only shows on the next pending activity?Summary: I have a business requirement that the Enroute button should only display for the next pending activity on a technician's route. Currently the customer uses the…
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Can we use OFSC mobile app in windows OS phone/tabletsSummary Can we use OFSC mobile app in windows OS phone/tabletsContent Can we use OFSC mobile app in windows OS phone/tablets -
Can we receive and process POST Message received from External System in OFSC Internal Plugin ?Summary: Hi Team, We are currently working on a solution, where in the first stage of the process we need to send few activity details, via URL parameters, to the Extern…Srinath P Shetty 91 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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where can I find details of OFS app security feature and connection encryption detailsSummary: KPN security team needs to know details of OFS app connections with oracle cloud like if all connections with app are encrypted , how are these connections with…
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Application refresh that should not clear the message errorSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): "Is there some way to configure some type of Application refresh, or if …
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Button to invoke Plugin to be shown in Activity page menu only for mobile OFSSummary: **This post was created as part of a How to Service Request (SR)** Content (required): " We are working on a solution where we want a button that invokes a Plug…
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REPLAY AVAILABLE: Oracle Field Service 23B Release Deep Dive WebinarWATCH THE REPLAY FOR THE OFS 23B RELEASE DEEP DIVE HERE Summary: Product Management reviews new features in the 23B release of Oracle Field Service. Content: Watch our w… -
Travel time seems capped at 30minsSummary: Travel time seems capped at 30mins, not the real travel time Content (required): The travel time between the Activation of the Route and the start of the first … -
Scheduled ReportsSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): Is the 'Scheduled Reports' option configured somewhere? Can I add or rem…
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Admin role to configure permissionsSummary: **This post was created as part of a How to Service Request (SR)** Content (required): "An admin user type has been created in the Test1 instance and we want to…
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Replay Available: Oracle Field Service 23A Release Deep DiveSummary: Product Management reviews new features in the 23A release of Oracle Field Service. Content: Watch our webinar for an overview of new features and product demos…
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Property not related to any entitySummary: **This post was created as part of a How to Service Request (SR)** Content (required): Would be any way to create a property that could be used globally and not…
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Modify completed activitiesSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): Information update can be submitted in activity History, despite being i…
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En Route to the Next Activity**This post was created as part of a How to Service Request (SR) Summary: How to completely disable automatic En Route to the Next Activity? Content: I have removed the …Eduardo Kimura-Support-Oracle 71 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service -
Duplication - Link TemplateSummary: How to avoid duplicate linkage happening from the link template. Content (required): Linking is happening more than once with the same parent and it should be o…Deepak Prakash 41 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service -
Disable button after one clickSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): "Please advise if there's a way to disable the Submit button after click…
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Is there possibility to align OFS Quarterly Updates along with the updates for other applications?**This post was created as part of a How to Service Request (SR) Summary: Is there possibility to align Oracle Field Service Quarterly Updates along with the SAAS Applic… -
JSON example for set a file propertySummary: **This post was created as part of a How to Service Request (SR) ** Content (required): "I am sending in JSON of the file as per specifications from https://doc…
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Alert based on SLA endSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): The customer is requesting an alert for when the time to attend the Work…
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What is the Placeholder structure for Glossary Items?Summary: I'm trying to edit some default messages in OFS via the Glossary. For instance I'm trying to change the "move" message for the mobile user. Content (required): …Mark Carollo 61 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Can I reschedule an activity which is in the past ?Summary: We are trying to reschedule an activity which was scheduled for a past date. For example, if an activity is scheduled for today and it has not been handled/work…Renato Kermentz-Support-Oracle 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
What maximum size & MIME types are supported for File Properties?Summary: I want to know property limitations. Content (required): 22D Version (include the version you are using, if applicable): 22D Code Snippet (add any code snippets…Juan Cruz-Support-Oracle 31 views 1 comment 0 points Most recent by Juan Cruz-Support-Oracle Field Service -
How can I configure "My route" as landing page for field resources?Summary: I want to configure "My route" as landing page instead of "Activity List" Content (required): Version (include the version you are using, if applicable): 22.d C…Juan Cruz-Support-Oracle 21 views 1 comment 0 points Most recent by Juan Cruz-Support-Oracle Field Service
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Why is the activity location on OFS different from Google Maps ?Summary: We have recently reported a wrong geolocation to Google Maps. We have been informed that it has been corrected, but it's not appearing on OFS - i.e. OFS still s…Renato Kermentz-Support-Oracle 41 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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How can I adjust activity duration when suspending an activity?Summary: I need to be able to modify activity duration Content (required): I'm not able to modify activity duration until activity is again started. Version (include the…Juan Cruz-Support-Oracle 11 views 1 comment 0 points Most recent by Juan Cruz-Support-Oracle Field Service