Mobility / Mobile Apps
Discussion List
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equipment cannot be moved to a new meterSummary: We have configured OFS as per the documentation. Exchange Meter We have also configured Custom Activities Support for Move Equipment to New Meter. When we perfo… -
Error while building Debrief PluginSummary: Hi everyone, I am currently working on 24D and have installed the standard debrief plugin. However, while attempting to build the plugin in cmd, we encountered …
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Update Historical Activity/ Debrief from OFSC after 24 hours of Activity DateSummary: For Asset Based Field Service, there are cases where Field service engineers are on international trips OR restricted Customer premises and might not be able to…hussamyousufkunju-Oracle 31 views 2 comments 0 points Most recent by Sinha Abhishek-Oracle Field Service -
Lunch hours to be deducted from Full DaySummary: Default working hours for my technicians eight hours per day.Let’s say the technician is supposed to complete a internal activity for the day which is of eight …hussamyousufkunju-Oracle 22 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Forcing 2 Decimal Places on a String Property in MobilitySummary A field called "subtotal_markup_parts" has a regex configured, but the values are not constrained once the field is calculatedContent Hello, The customer has a s…
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Open an activity that had been created from a pluginSummary: Content (please ensure you mask any confidential information): I'm having a flow where i execute the below one after the other in OFSC 1. Create a lunch activit…
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Is it just us, or does the Redwood Theme continue to disappoint with each release?Summary: For us, in 24D, the Booking Availability shift to Redwood feels like a massive downgrade. Before it was bright, with clear colouring and icons to visually ident… -
AI Recommendations Feature - QuestionSummary: I have a question on the recently introduced AI recommendations functionality. When it was initially released I logged a SR as it wasn't working as expected. An…
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Dispatcher (Manager) to perform Field JobsSummary: There are few Dispatchers in the Organization who will assign Activities to the Field Service Engineers as well as they themself will be performing activities a…
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Disable Notification inside OFS (notification panel)Hello everyone! Is it possibile to switch off notifications inside OFS? Acting on the mobile settings (device settings > application > Field Service > notifications > do…
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WATCH REPLAY: Oracle Field Service 24D Release Deep Dive WebinarWATCH THE REPLAY OF OFS 24D RELEASE DEEP DIVE WEBINAR HERE Summary: REPLAY: Product Management reviews new features and capabilities in the 24D release of Oracle Field S… -
Battery consumption with the application logged inHi, I would like to know if having the TOA application logged in and with the GPS activated consumes much more battery than normal on the cell phone. Thanks.
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Week view / Month View in OFSC Mobile AppSummary: My Client has a requirement where the OFSC Mobile app needs to dispatch the future Work Orders/Activities in the Mobile App. The functionality is available in D…
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Best way to ensure reconfirming of data entered in a field on a form.Summary: We are trying to avoid typos in electric meter numbers entered by our meter servicers. We can certainly ask them to retype the number in a second field, but is …
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Barcode scanning can be accomplished via the browser version of Field Service?Summary: Anyone know if Barcode scanning of Electric Meters can be accomplished via the browser version of Field Service, or does it require the native app? Content (ple…
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step by step guide on how to install standard asset details plugin.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Error: Formato de archivo no soportadoSummary: Buenos días, necesito saber a que se debe el error "Formato de archivo no soportado" y como se soluciona. Agradezco me puedan regalar documentación de oracle ac…
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Redirecting to different screens in OFSHi Team, We have a requirement to implement a redirection from the Activity Details screen to the Resource Skills screen (activity assigned resource's skill). Since the …Anusree Sahadevan 21 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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We need map navigation options in Field Service Cloud that account for road conditions.Summary: We need map navigation options in Field Service Cloud that account for road conditions such as vehicle height and load restrictions. Currently, the navigation p…
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Through Plugin is it possible to navigate to OFS activity details page?In the Field Service Plugin, I am displaying a list of activity IDs and have made them clickable. Is it possible to open the OFS activity details page when an ID is clic…
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Filtering Debrief Billing Item (Labour and Expense) in Debrief PluginSummary: We have a requirement where Debrief Billing Item needs to be filtered in the OFSC Debrief Plugin to display only the Items based on the Location, Business Line …hussamyousufkunju-Oracle 12 views 1 comment 0 points Most recent by Vasco Diogo-Oracle Field Service
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Receiving New FA Notification When iPad Is LockedSummary: Need notifications from OFS App to appear in iPad Lock screen. We have previously submitted a request for this on 9/22/22 (from: Melvin Manalastas). During a re…Robert Spurlock 41 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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WATCH REPLAY: OFS 24C Release Deep Dive WebinarWATCH THE REPLAY: OFS 24C RELEASE DEEP DIVE Summary: Product Management reviews new features in the 24C release of Oracle Field Service. Content: Watch the replay of our…
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How to Develop a Simple OFS Hosted PluginThis page details how to develop a simple hosted plugin using plugins API, host it as a plugin archive within OFS, and use it. With this simple plugin, the plugin runtim…Jacob George-Oracle 141 views 1 comment 3 points Most recent by Eduardo Kimura-Support-Oracle Field Service -
is there a way we can use the ofs existing barcode scanner from ofs custom plugin ?Summary: Trying to use barcode scanner in OFs custom hosted plugin Content (please ensure you mask any confidential information): Version (include the version you are us…
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Edit Activity Duration after activity is completedSummary: If a field service engineer forgets to complete an activity on same day and next day when tries to end activity, he needs to edit the duration and enter actual …
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What are the Device Compatibility Parameters for Oracle Field Service. (For Tablets & Mobile)We need to make a decision to buy Tablets to implement Oracle Field Service. To make the decision, we are looking to analyze 'device compatibility parameters' for a tabl…KP Kishan Patel 3 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service -
OFSC session timeoutSummary: Where can I find info about the timeout period for Single Sign-On users for OFSC? Content (please ensure you mask any confidential information): We have several… -
Internal Activity to be created by providing Start and End Time in Add Activity ScreenSummary: Technician's performing Internal Activities need to create Activity by providing Start Time and End Time of the Activity. Duration should be picked automaticall…
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How to setup Labor charges and expenses in field service and send this information to Service logistSummary How to setup Labor charges and expenses in field service and send this information to Service logisticsContent Hi Gurus, How to setup labor charges and expenses …