Subscription Authoring
Discussion List
-
Defaulting Subscription Email FieldsSummary: Defaulting Subscription Email Fields Content (required): Hello, We want to set default values to a few fields (From, From Name, Message Template and Subject) in… -
Adjustment Basis are blankSummary: Adjustment Basis are blank Content (required): We had created few adjustment lines in our standard coverage template. While setting up, we were able to see valu…
-
Update Coverage Template adjustments using RESTSummary: Update Coverage Template adjustments using REST Content (required): We have a requirement that many of our service agreement subscriptions will have subscriptio…
-
Possibility to add automatically new IB assets to an existing subscriptionSummary: Content (required): Hi, We are creating IB assets when different orders are shipped. Those IB assets are associated to extended warranty / subscription items. I…Andreea Palacian 31 views 2 comments 0 points Most recent by Andreea Palacian Subscription Management
-
Pricing for Hour UOMSummary: Pricing for Hour UOM Content (required): We want to price the subscription for a service level agreement of UOM Hour. This will be a manual charge and we don't …
-
Can we have different amount to be billed to customers based on milestones for a warranty product?Summary: In current system, if we generate billing schedule for a one time charge product (Enabled periodic billing) , billing will be generated based on the billing fre…Shahul 81 views 4 comments 0 points Most recent by Carmen, User Assistance Oracle CX-Oracle Subscription Management
-
Business Events subscription for non-OIC platformsSummary: Is it possible to receive the 'Create OSM subscription' event from Service Now via Boomi ? Content (required): Version (include the version you are using, if ap… -
subscription total contract value is blankSummary: Subscription total contract value is being blank Content (required): Hi Everyone, Upon creation of a subscription, total contract value is being blank but it's …
-
Bill to Contact Id and Ship to Contact Id not getting flow to AR InvoiceSummary: Bill to Contact Id and Ship to Contact Id not getting flow to AR Invoice Content (required): After the OSS Orders are created and sent to AR, the Invoice are no…Goopikrishnan Jayaraman-Oracle 193 views 3 comments 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management -
Subscription stuck in Under Amendment and Product Line stuck in Pending ApprovalSummary: Subscription stuck in Under Amendment and Product Line stuck in Pending Approval Content (required): Subscription stuck in Under Amendment and Product Line stuc…Neelesh Varma 31 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
-
Reference to Project contracts or Projects in subscriptionSummary: Our client want to implement service contracts either by subscription management or by Enterprise contract . They want to associate project details to the servi…
-
How to generated the billing summary using the Billing Date as Day.**This post was created as part of a How to Service Request (SR) Release: [23A] Summary of the question: Billing Summary not getting generated correctly after using Day=…Ed Gomez-Support-Oracle 31 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Why am I not able to modify the Tax Control fields on active subscriptions?**This post was created as part of a How to Service Request (SR) Release: 23A Summary of the question: I'm trying to modify the tax classification code on a subscription… -
How to default Accounting/Revenue Rule from item instead of Subscription profileSummary: For Item setups, within the Product Management within Sales and Order Management area, an Accounting rule can be defined which impacts usage in Order Management…Nick De_Louise 41 views 3 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
-
How to verify whether Unit SSP is enabled in SMC ?Summary: Greetings! How to verify whether Unit SSP is enabled in SMC ? Thank you. Content (required): Version (include the version you are using, if applicable): Code Sn…Pallab 41 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
-
Can Asset Group Covered Level price be calculated based on the Asset group and the number of assets?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: When users chose Asset Group as Covered Level, system expects the …Ed Gomez-Support-Oracle 31 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
-
Use case for associate asset in subscriptionsSummary: If we are adding an associate asset to the subscription product, can it be used for coverage adjustments in field service or Depot Repair? Also we noticed that …