Subscription Authoring
Discussion List
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Business Events subscription for non-OIC platformsSummary: Is it possible to receive the 'Create OSM subscription' event from Service Now via Boomi ? Content (required): Version (include the version you are using, if ap… -
subscription total contract value is blankSummary: Subscription total contract value is being blank Content (required): Hi Everyone, Upon creation of a subscription, total contract value is being blank but it's … -
Bill to Contact Id and Ship to Contact Id not getting flow to AR InvoiceSummary: Bill to Contact Id and Ship to Contact Id not getting flow to AR Invoice Content (required): After the OSS Orders are created and sent to AR, the Invoice are no…Goopikrishnan Jayaraman-Oracle 193 views 3 comments 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management -
Subscription stuck in Under Amendment and Product Line stuck in Pending ApprovalSummary: Subscription stuck in Under Amendment and Product Line stuck in Pending Approval Content (required): Subscription stuck in Under Amendment and Product Line stuc…Neelesh Varma 33 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Reference to Project contracts or Projects in subscriptionSummary: Our client want to implement service contracts either by subscription management or by Enterprise contract . They want to associate project details to the servi…
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How to generated the billing summary using the Billing Date as Day.**This post was created as part of a How to Service Request (SR) Release: [23A] Summary of the question: Billing Summary not getting generated correctly after using Day=…Ed Gomez-Support-Oracle 31 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Why am I not able to modify the Tax Control fields on active subscriptions?**This post was created as part of a How to Service Request (SR) Release: 23A Summary of the question: I'm trying to modify the tax classification code on a subscription… -
How to default Accounting/Revenue Rule from item instead of Subscription profileSummary: For Item setups, within the Product Management within Sales and Order Management area, an Accounting rule can be defined which impacts usage in Order Management…Nick De_Louise 41 views 3 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How to verify whether Unit SSP is enabled in SMC ?Summary: Greetings! How to verify whether Unit SSP is enabled in SMC ? Thank you. Content (required): Version (include the version you are using, if applicable): Code Sn…Pallab 41 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Can Asset Group Covered Level price be calculated based on the Asset group and the number of assets?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: When users chose Asset Group as Covered Level, system expects the …Ed Gomez-Support-Oracle 31 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Use case for associate asset in subscriptionsSummary: If we are adding an associate asset to the subscription product, can it be used for coverage adjustments in field service or Depot Repair? Also we noticed that …
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Is there a restriction to delete associate asset record for a closed product line?Summary: Hi All, We are not able to delete the associate asset record on a closed product line. is this a standard functionality? Please help. Content (required): Versio…Abhishek Nirgudkar 41 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
How can we change the subscription number of a renewed subscription?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: We need to have the Original Subscription number with a …Víctor-Support-Oracle 41 views 1 comment 0 points Most recent by Víctor-Support-Oracle Subscription Management
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Can OSS run with LE & BU and without ledger?Summary: In my use case, I can only establish Legal Entity and Business Unit, and Ledger (COA, Calendar, etc.) will be established in a few years down the road. OSS need…Adam Liu 51 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management