Best Of
Re: Using Orchestrator Studio (groovy or JRuby) to read a CSV file or determine what the delimiter is
Clever! Well done. I'm sure others will be interested in this solution.
AJ
Re: Unable to download the documents from KB743612
Hi,
I experienced the same issue myself. I recommend raising a Service Request with Oracle Support, as they should be able to investigate and resolve the permission or article access issue directly.
Regards,
asahide
Re: Using Orchestrator Studio (groovy or JRuby) to read a CSV file or determine what the delimiter is
I have this working now
Re: Oracle supplied Oracle Linux AWS AMIs gone
That is very useful information, many thanks. In case it helps anyone else, searching in the aws cli shows the details of the "latest" (i.e. over 2 year old now) AMIs: (creation date, deprecation time, Name, ImageID)
| 2024-02-20T13:17:28.000Z| 2026-02-20T13:17:28.000Z | OL9.3-x86_64-HVM-2024-02-02 | ami-0dd239e274077553a
| 2024-02-20T13:49:24.000Z| 2026-02-20T13:49:24.000Z | OL9.3-arm64-HVM-2024-02-15 | ami-07dd8e107c20b8471
| 2024-02-20T13:58:52.000Z| 2026-02-20T13:58:52.000Z | OL8.9-x86_64-HVM-2024-02-02 | ami-076b18946a12c27d6
| 2024-02-20T14:06:07.000Z| 2026-02-20T14:06:07.000Z | OL8.9-arm64-HVM-2024-02-15 | ami-0dcc930782eeb7f2a
Although if packer is being used it doesn't let you search for deprecated images, you can still directly refer to the ami id (the last field). This should mean I can put a work around in place until the AMI's appear in April.
Clearly the issue here is that Oracle created the AMI's with a 2 year deprecation and then didn't touch them for 2 years, meaning they got deprecated
Budget entered as a single line on the budget award screen got loaded twice on the budget overview
Navigation: Menu>Commitment Control
>Review Budget Activities > Budget Overview
Budget entered as a single line on the budget award screen but got loaded twice on the budget overview so now we have duplicated budget line items.
Any insight as to how to correct this error and why it happened would greatly be appreciated thank you
Re: Unable to download CWB files from KB157616
Subject: Ongoing Issues with Oracle Support – Broken Knowledge Base Links
This has been a very disappointing experience with Oracle Support following the migration from the older version to the newer version of Oracle Support.
Despite multiple engagements, Oracle Support has been unable to resolve the issues. Several knowledge base links in the new cloud support environment are broken and inaccessible, while the same documents are visible only to the Oracle Support team through the older repository. These documents are not accessible to customers, which severely impacts our ability to troubleshoot and progress.
We have repeatedly highlighted this issue in every call, however, unfortunately, there has been no resolution so far. This gives the impression that the issue may be larger or more complex, which might be why it remains unresolved even from Oracle’s end.
Overall, this reflects a very poor experience with the newer version of Oracle Support, especially considering that basic access to support documentation is a fundamental expectation. The lack of visibility, broken links, and absence of corrective action have significantly impacted productivity and confidence in the support platform.
We expect Oracle to address this at priority and provide either:
- A permanent fix in the new support environment, or
- An alternate, customer‑accessible repository for the impacted documents.
HariUSA
Re: Ms Teams/Direct Routing integration issue.
Monica,
Thanks for your suggetion. I saw in the logs how was appliying the tipical natIP manipulation and it was what was modifiying the RURI.
Thanks for your help.