Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
SuiteWorld | October 25–28, 2026 | Las Vegas Where our community gets ready for what’s next!
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
Import Sales Order Items using Item InternalID
SHORT VERSION:
Can you import a sales order, using the Item's InternalID, instead of the "Item (Req)" field - which is susceptible to changes in category hierarchy or item name??
LONG VERSION:
We currently import sales orders into NetSuite from a 3rd party system using a CSV file to hold the data.
We use a hierarchical item list - ie items can be sub-items of other items. (The parent items are only dummy items which we refer to as categories).
E.g. item list looks like:
CLOTHES
- MALE
- - T-SHIRTS
- - - SKU123 Red T-Shirt
When we import sales orders using the import assistant - the "Sales Order Items" area shows the field "Item (Req)" - which we use to identify the item. In this case, the item we want to import looks like this:
Tagged:
0