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Import Sales Order Items using Item InternalID

edited Dec 3, 2019 12:34PM in Account Administration 1 comment

SHORT VERSION:
Can you import a sales order, using the Item's InternalID, instead of the "Item (Req)" field - which is susceptible to changes in category hierarchy or item name??


LONG VERSION:
We currently import sales orders into NetSuite from a 3rd party system using a CSV file to hold the data.

We use a hierarchical item list - ie items can be sub-items of other items. (The parent items are only dummy items which we refer to as categories).

E.g. item list looks like:
CLOTHES
- MALE
- - T-SHIRTS
- - - SKU123 Red T-Shirt

When we import sales orders using the import assistant - the "Sales Order Items" area shows the field "Item (Req)" - which we use to identify the item. In this case, the item we want to import looks like this:

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