megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Removing partners

edited Nov 22, 2019 10:33AM in CRM 5 comments

Folks,

Not sure if this is a bug or a feature, but here goes:

In version 10.6, I globally made all of my dealers into partners.  I wanted to remove the "partner" designation, but in V11 you cannot just delete the partner portion.

I was told that I should inactivate the partner record, but when I do that the customer record also is inactivated.  Because of this, I'm very leery about activating the partner side and then deleting that record.  I cannot afford to lose that customer information.

Is this expected behavior for partner records?

Thanks in advance,
Rick Chamberlain
storeWALL, LLC

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders