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Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.
The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.
For more information, visit this thread.
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Notify Filer with email - Support Admin/Manager Permission
Hi,
I am trying to understand the permission required for a support rep to be able to create a case directly in NetSuite and an email to be automatically sent to the customer with the case details.
Under Support > Support Setup > Notifications, the Notify Filer On Support Rep Cases is ticked.
This functionality works when a user has the Support Admin role but if a user just has a Support Manager role then NetSuite doesn't send the auto email when the case is created directly in NetSuite.
Can anyone tell me what the required permission is for a Support Manager to be able to create a case directly in NetSuite and NetSuite emails the customer the case details?
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