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Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on December 7 - 8, 2024.

Please be advised that our authorized Account Integration Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.

The schedule of the planned outage is on Saturday, 7 December 2024, from 10:00 p.m. Pacific Time to 2:00 a.m. Pacific Time, Sunday, 8 December 2024.

During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.

To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!

Payflow Live Site - Notification: Planned Downtime September 24

in Announcements

PayPal has several scheduled upcoming maintenance events in September which will include short service interruptions.

Payflow Live Database will be migrated to a newer facility during the maintenance window listed below.
Maintenance start time: Sep 24, 11:30 PM PDT (Sep 25, 6:30 AM GMT)
Maintenance end time: Sep 25, 4:00 AM PDT (Sep 25, 11:00 AM GMT)

NetSuite users relying on PayPal and Payflow services will be impacted. This interruption affects all third parties that connecting to these services and is not specific to NetSuite.

Online shoppers attempting to make payments may not be able to complete their purchases during these short interruptions and may receive error messages. Likewise, NetSuite users attempting to submit payments from their customers, may receive error messages.

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