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NetSuite Support Community Gurus schedule during the Holiday Season.

In observance of Public Holidays and Oracle Mandatory Year-End break, our NetSuite Support Guru Team will be offline on December 25 to 29 and January 1, 2024.

The NetSuite Support Community site will be up and running on the dates mentioned above, and you may continue to post your questions and discussions. Our NetSuite Support Gurus will respond to unanswered questions posted during the holiday break once we resume normal operations on January 2, 2024.

We wish you a safe and enjoyable Holiday Season. We are grateful for your participation and contributions in the community, and we look forward to collaborating with you in 2024.

Thank you,
NetSuite Support Community Team

Payflow Live Site - Notification: Planned Downtime September 24

PayPal has several scheduled upcoming maintenance events in September which will include short service interruptions.

Payflow Live Database will be migrated to a newer facility during the maintenance window listed below.
Maintenance start time: Sep 24, 11:30 PM PDT (Sep 25, 6:30 AM GMT)
Maintenance end time: Sep 25, 4:00 AM PDT (Sep 25, 11:00 AM GMT)

NetSuite users relying on PayPal and Payflow services will be impacted. This interruption affects all third parties that connecting to these services and is not specific to NetSuite.

Online shoppers attempting to make payments may not be able to complete their purchases during these short interruptions and may receive error messages. Likewise, NetSuite users attempting to submit payments from their customers, may receive error messages.

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