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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
PPA and How Restaurants Can Best Calculate It
Posted by Brady Thomason, NetSuite Solution Manager, Restaurant & Hospitality
In our industry, we focus a lot on metrics involving time: time per table turn, table turnover rates, speed of service and more. But, often, we fail in delighting and enthralling our guests -- whether first time visitors or regulars -- because we don’t give too much thought into how to spend and focus our time.
There’s a hugely overlooked metric that goes underutilized in our industry – even though most of us have access to the data to calculate it at our fingertips – that gives us insight into how to focus our time: per person average (PPA).
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.