PPA and How Restaurants Can Best Calculate It

Posted by Brady Thomason, NetSuite Solution Manager, Restaurant & Hospitality
In our industry, we focus a lot on metrics involving time: time per table turn, table turnover rates, speed of service and more. But, often, we fail in delighting and enthralling our guests -- whether first time visitors or regulars -- because we don’t give too much thought into how to spend and focus our time.
There’s a hugely overlooked metric that goes underutilized in our industry – even though most of us have access to the data to calculate it at our fingertips – that gives us insight into how to focus our time: per person average (PPA).