Discussions
It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.
As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
Unintended Deletion of Mappings in the OpenAir-NetSuite Integration
Please note that some accounts may have been impacted by a defect resulting in unintended deletion of mappings in the OpenAir-NetSuite integration, occurring between approximately 10:30 pm Eastern 6/5/2019 and 11:00 am Eastern June 8, 2019.
During this period, mappings associated with disabled features for your account in the integration were removed on any save of the integration form, as they were considered invalid and unneeded.
Unfortunately, the scope of the removal was greater than intended and some valid mappings may have been removed. OpenAir is unable to distinguish between mappings which may have been removed intentionally versus those that were removed by the defect. We are contacting you, who we see in our monitoring as a Customer who may have had mappings deleted during the period, to inform you of how to resolve this condition in your account.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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