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Product/Module available for Save Search including Internal ID

edited Jun 2, 2025 2:23PM in Account Administration 3 comments

I see that the existing Product/Module discussion is set to "Closed" so I am creating a similar one here.

I am attempting to create a Saved Search of Products and Modules to retrieve the internal ids of each but I cannot find the record in the New Saved Search Type.

I need the internal ids because I am trying to create an online case template that should include the product and module. We intend to use this information for auto case assignment rules.

I have reviewed, commented on and voted for Enhancement #'s 128349, 132001, 177432, 263969

If anyone else has this or similar need related to Product and Module please have your NetSuite Administrator comment on relevant Enhancement requests including an explanation of the benefits of having the Enhancement AND the current burden of not having the Enhancement. NetSuite evaluates our comments when considering any widespread benefit and burden for Enhancement requests. After adding comments, VOTE for each relevant enhancement.

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