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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Planned Outage to Australia Post Tracking Services

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Please be advised that Australia Post tracking services will undergo approximately 6 hours routine update and maintenance. The planned maintenance is scheduled on Saturday, 28 August 2021, from 11:00 pm AEST to 5:00 am AEST, Sunday, 29 August 2021. During the outage, Australia Post tracking services will be unavailable via the ‘Track Items’ API. If you try connecting to tracking services, you will receive a connection error message. The outage was planned to undertake routine maintenance.

To get the latest updates about the planned outage and maintenance, you can check Australia Post’s Shipping & Tracking APIs status page, https://status.developers.auspost.com.au.

If you have any enquiries, please contact Australia Post at

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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