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NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
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Hello Community! Josh Maxwell, a User Experience Researcher for NetSuite Foundation has fun a question for you. Imagine for a moment that NetSuite had an assistant like Alexa or Siri. What would you ask of your NetSuite assistant? Use this survey link to share your top questions to the assistant.

Here are some examples to get your creative juices flowing.

"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"

Required Transition to Updated Customer Authentication for Online Payments

edited May 3, 2022 4:01PM in Announcements

Some customers will receive this message because a NetSuite feature you are currently using does not support new requirements for online payment card transactions. These requirements are applicable to many European countries and the United Kingdom.

What Is Changing

First-generation 3D Secure methods (3DS 1.x) is being phased out and replaced with a new, second-generation version, 3DS 2.x (EMV 3DS). To minimize payment card transaction failures for your SiteBuilder or SuiteCommerce web store, you need to start using the second-generation version.

The NetSuite integration with the Worldpay Payment Gateway (Worldpay UK) does not support EMV 3DS. To start using second-generation 3D Secure methods for

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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