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NSC | Missing List Page and Center Tabs in Custom Roles
Scenario:
Even if the users with Custom Role were given permission to a specific record, the Center tab is still missing.
Solution:
Set Classic View Interface as User Preference:
- Go to Home > Set Preference > Appearance tab
- Centers & Dashboards: Mark the Use Classic Interface as Checked
Set Classic View Interface as User's Role:
- Log in as Administrator
- Go to Setup > Users/Roles > Manage Roles
- Select and Edit the Role you want to change
- Go to the Preferences tab
- On the Preference dropdown, select Use Classic Interface and mark it as checked then click Set
- Click Save
Notes:
- The user cannot find the Use Classic Interface checkbox when navigating to Home > Set Preferences > Appearance if the standard role is already using a Classic Center.
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Michelle Jabanes | Ask a Guru
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