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NSC | Missing List Page and Center Tabs in Custom Roles

edited Aug 26, 2022 11:09PM in Account Administration


Even if the users with Custom Role were given permission to a specific record, the Center tab is still missing.


Set Classic View Interface as User Preference: 

  1. Go to Home > Set Preference > Appearance tab
  2. Centers & Dashboards: Mark the Use Classic Interface as Checked

Set Classic View Interface as User's Role: 

  1. Log in as Administrator
  2. Go to Setup > Users/Roles > Manage Roles
  3. Select and Edit the Role you want to change
  4. Go to the Preferences tab
  5. On the Preference dropdown, select Use Classic Interface and mark it as checked then click Set
  6. Click Save


  • The user cannot find the Use Classic Interface checkbox when navigating to Home > Set Preferences > Appearance if the standard role is already using a Classic Center.

Michelle Jabanes | NetSuite Support Community Administrator

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