Discussions
It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.
As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
New to NetSuite | How to identify the email template used in a transaction email?
User can use an email template to generate personalized email messages to send to your business contacts. To use a custom email template, you must first customize a transaction form.
Scenario
The user would like to update the current email template they are using when creating a sales order in NetSuite, but she does not know where to look to see what email template is being used.
Solution
First, you need to know the Transaction Form used.
1. Navigate to Transactions > Sales > Enter Sales Order.
2. Take note of the Sales Order form.
Second, check the email template assigned to the Sales Order form.
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Michelle Jabanes | NetSuite Support Community Administrator