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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
New to NetSuite | Items 105: Gift Certificates
Gift certificates play a vital role in businesses for several reasons. They attract new customers, boost sales, and improve cash flow. These certificates serve as effective marketing tools, exposing your business to a wider audience while offering customers a convenient gifting option. By incorporating gift certificates, businesses can enhance customer engagement and loyalty.
In NetSuite, we have the Gift Certificates feature. This NetSuite functionality enables customers to buy store credit that can be sent as a gift to others. The recipient can utilize the gift certificate code when making a purchase on your online store or during a transaction with a sales representative. NetSuite provides flexibility in generating these codes; you can either manually create them or opt for an automatically generated random hash code by the system. It's important to note that gift certificate authentication codes remain inactive until the corresponding order used to acquire the gift certificate is invoiced, and you can also configure accounting preferences accordingly.
