NetSuite Admin Tips | Resolving Customer Visibility Issues Price Levels in SuiteQL

Businesses often face challenges when customers struggle to view their corresponding price levels. This issue becomes more complex when prices vary based on the customer's assigned price level. Customers experiencing this problem may miss out on potential purchases, leading to lost revenue and decreased customer satisfaction.

To display the correct price levels, it is crucial to determine each customer's assigned price level. SuiteQL, a SQL-like query language for NetSuite, allows us to retrieve this information efficiently. You need to query the customer’s price level from the Customer table. The PriceLevel column holds the key, but for readability and usability, it is beneficial to get the name of the price level instead of its internal ID. The