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Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
UPS OAuth Authentication for Shipping
On, or before August 2, 2024, UPS will terminate their existing authentication mechanism to OAuth authentication. Consequently, the following change is required within NetSuite to use the Shipping feature. All NetSuite customers using the UPS direct integration (not through Ship Central) will need to enable the OAuth mechanism.
Watch the following video for an overview of the UPS OAuth 2.0 authentication process:
To enable OAuth 2.0:
- Go to Setup > Accounting > Shipping.
- To learn more, see Setting Up Shipping.
- To use OAuth, check the Use OAuth for UPS Accounts.
- Click Submit.
To add a UPS account:
- Go to Setup > Accounting > Shipping.
- In the Carrier Registration
🌟Q2 2026 Community Choice Nominations: Recognize a member who made a difference in our community!
🏆️ Earn Community badges for Refer a Member | Answer Accepter | Content Creator
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Michelle Jabanes | NetSuite Support Community Administrator0
