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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Viewing Project Cases along with Customer Cases in a single view
When we are entering cases, we sometimes enter them under the customer record and sometimes enter them under a project ID associated to the customer.
Because of this, we are unable to view all the cases entered for a particular customer. Since standard NetSuite rolls up the cases to the entity entered on the case.
So when we look at a Customer Record-->Cases, we see a portion of the cases. And then we need to go to the Project tab, select a project, then under that project I can view the cases.
Is there a way I can combine the Cases entered against the Customer ID and the Cases entered against a Customer Project ID into one view.
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