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Why SDF SuiteApp fails to install on a Non-OneWorld Account with Subsidiaries requirement disabled?

edited Jul 6, 2023 1:23PM in Ask A Guru 8 comments

Hi,

I'm creating this post today because I’m facing a technical issue, one of my customers is not able to install our SuiteApp.

When installing our SuiteApp, the customer ran into a validation failed issue saying: “An error occured during validation of Custom Objects against the account. To install suitecloud project the subsidiaries feature must be enabled". The Custom Object in question is a custom role.


After looking at Netsuite documentation, I found this article: https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_1500942041.html

It says we should update the required attribute of the given feature in our manifest.xml file. The thing is the attribute has already the value false so I don't understand why we have this error.

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