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NSC Admin Tips | Hide or Remove Links in the Customer Center

edited Jun 2, 2025 2:49PM in NetSuite Admin Corner 1 comment

This article provides guidance on how to hide or remove specific links in the Customer Center, such as "Enter an Order," "Make a Payment," and "Request a Return." This can be useful when you want to direct customers to custom links or prevent them from using certain functionalities.

Companies may need to hide or remove links in the Customer Center for several reasons:

1. Prevent Misuse or Confusion:

a. Outdated or Misleading Links

b. Multiple or Redundant Options

2. Control Access to Features

3. Customizing the User Experience

4. Security and Compliance

To hide or remove specific links in the Customer Center, follow these steps:

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Michelle Jabanes | NetSuite Support Community Administrator
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