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I just confirmed with our IT department and our experience is that the issue is browser independent, except for Firefox. With Firefox, we have not experienced this issue. The issue for us only happens with Netsuite and the recommendations to solve it from the Chrome side have not worked for us. We have done all the…
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Hi Laura, I think we continue having the issue, but less frequently. Only with Netsuite. We tried other browsers, but it did not solve the issue for the most part. Seems like the issue happens way less frequent with Firefox.
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It was a waste of time last time. The problem happens very few times now. If it increases I will reopen the case.
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It is still happening, but not as often anymore. Did Netsuite fixed it?
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That was one of the first things we tried with no luck. Any debugging you recommend?
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We have not found a solution yet. However, one user discovered that when the she clicks on the button refresh ("Volver a cargar" in Spanish)… The user goes back to the estimate without loosing any information. Before this, they were clicking on the refresh button of the browser and they lost all the info. They had to start…
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The issue continues to happen and now to more sales persons. The issue happens in Chrome, Edge and Brave Browser and it only happens while using Netsuite. We opened a case and the case was closed stating "I totally understand the urgency, but please note that the issue is not NetSuite related." Based on the facts, not sure…
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Done that and same issue still happens.
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Thanks Angie, we do plan to have yearly plans. With managerial schedules we are even considering 6 month plans, as those are the plans most problematic. We actually already started on the yearly plans, but we need to somehow stop the unending recalculations. I think our commission schedules are fine.
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Hi, we want to redo the plans according to your best practices. However, we are stuck because we are unable to stop the old plans. They have been recalculating indefinitely. We need help (probably from the backend) to do this. Additionally, we are multi currency and recalculations are proviking thousands of commission…
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Hi, we filed a case some months ago and today we received a message that they have detected the issue and have planned a fix. Also, with the new mobile version this week, the behaviour has improved. Thanks everyone!
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Hi @Theo Cruz-Oracle , were you able to recreate this issue? David
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9.4.0 (365)
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Thanks Niks for the reply and the workarounds. However, we already have another software for MRO Inventory. We wanted to have it inside Netsuite, but unfortunately the functionality does not exists. Please let me know if this is in Netsuite's pipeline. David
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Per suggested from a support case on this issue, I did a recalc on the schedule and it fixed it!
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Thank you!
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That is definitely an alternative. However, I regularly use the same filters in the Criteria and Available Filters Tab. Once you click "Use Expressions" this is not an option. I assume there is no way to use two or more values on the filters mentioned, or is there?
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Thanks, but the type of field we are asking about do not have those options. How can we select two or more options with this type of filter?
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Any comments?
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I used a numerica formula: CASE WHEN {systemnotes.newvalue} LIKE '%Paid In Full%' OR {systemnotes.newvalue} LIKE '%Pagado por completo%' THEN 1 ELSE 0 END I set the formula: Equal to 1. My goal was to use the criteria of.. System Notes : New Value And only select that field is either 'Paid in Full' or 'Pagado por completo'…
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Any update on this thread @Camille Cagalingan-Oracle ?
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I have the same question (for another field, but same question) I solved this with a formula, but could it be done directly?
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Thanks! At first glance I noted fewer votes than what I would expect. However, it seems that there are several SuiteIdeas that address a similar idea. Hope you can pass along this comment. These are just a few of them: 180254 - 62 votes 243503 - 52 votes 146332 - 49 votes 248864 - 38 votes Regards, David
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Hi, What I mean is to filter the drop down list to certain values: Sales Team Member shows all active employees. I would like to only show employees with a specific Sales Role. I mean the filter to be filtered according to certain conditions: (sorry for the ugly lines, to not show the names) David
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We use Sales Teams because our transactions are usually assigned to two Sales Reps. I could use "Sales Role" for the Saved Searches. For example, I would like the employee filter to only show in the dropdown the list of employees with the Sales Role of : 'Sales Person' And if additionally I have the employee location…
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Usually it is: Invoice, Credit Memo and Cash Sale.
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Thanks Ivy for the quick reply! This does answer my question. Makes sense.
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That is not our case. Our case is that we have a bit less in inventory than what is needed. Lets say we have in inventory (lot numbered item): 20.50 kgs, but we need to do an item fulfillment for 20.5014. (that is 0.0014 kgs extra) Is there a way to do so? Our item fulfillment is through SuiteScripts, since we actively…
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Hi Shamie, any update on this? David
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Thanks Shamie! For some reason I do not get the field Reference Payment under Sales Transaction. I thought it could be the language but I already tried all the English options. Is there an option that I should enable to see that field?