My Stuff
Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Comments
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This is the message support provided us with, Defect 771000 Transactions > Purchases > Edit/Save > Stuck on Loading / Timing out > /* Start: SQL for Machine: item, Type: purchord */
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Hi Micah, Yes, I tried clearing the cache, checked Chrome for updates, uninstalled and reinstalled it. I also experienced lagging issues using a different browser - Edge Yes, there have been complaints from other users as well. The Pay Bills, and Accept Customer Payment have been especially slow.
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Hi, Yes, we have a couple of users who cannot log in either.
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Thank you
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Thank you
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I think it is a little more complicated than that because we need our website (html etc) translated too which is integrated with Netsuite.
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Thank you
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Reasons: Success: Other undefined status Persistent Transient Failure: routing server failure The majority of the emails from today, that we know did not get received, do not show up on the list.
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Hi Ely, Thank you for taking a look at my post! No, we are not using a workflow or script to send these emails. Current process: Call up invoice to be emailed -> Create New -> Email -> Recipient Email Address is correct / Attachments: Include Transaction is checked, and Type is PDF -> Click on Merge & Send When I check the…
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Hi All, Thank you for your help. The issue resolved itself yesterday.
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Thanks Pierre!
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Hi Mik, Thank you for looking into this for me. 1. I am the only one who is experiencing this issue. 2. I have asked the administrator to confirm the type of role I have, but I believe it is a Custom Role. 3. I tried my other role that has access to the reconciliation feature and it worked perfectly fine! Thank you! I will…
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Hi Cali, It takes about 30 seconds to a minute for the Ending Statement Balance to appear. I will also start reconciling an account, and sometimes it will refresh again in the middle of reconciling. Yes, I have tried clearing the cache and used a different browser. There is no noticeable delay when I apply payments, make…
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Hi H Medina, Thank you for the information. Sincerely, Teresa
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So is Netsuite going to give us a credit for all this downtime?
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Is there an update on this issue yet? Some information would be appreciated