Angela Bayliss · Senior Solution Architect · Silver Crown

Check all of the permissions, not just 'related to this feature'. One of the differences is the key to your user seeing files in production. Can the user see files in the file cabinet in production? It's not related to the customer, it's related to files.

The void button doesn't appear unless you have the setting to not void a payment using a JE. NetSuite does not yet support reversing customer deposits. There's probably an enhancement for it.

BEWARE OF MAKING THIS CHANGE! It will apply to any bill payments that you have - and it is not recommended to disable this setting. I am shocked that anyone would suggest this without providing full information about the impact. This is TERRIBLE ADVICE! A better way to void the customer deposit is to edit the deposit and…

Reconciliation using Match Bank Data is not available to be scripted. Sorry it's not the answer you want, but at least you know.

To quickly find the missing permission from SB to Production- do this: In production, navigate to setup-user/roles-show roles differences. Compare the role to the admin role. Export the results. Do the same in the SB. Now, compare the permissions of the user role from the exports from SB & Prod, and you should find the…

Each term allows for 1 due date. only 1. You can't have some transactions due on the 20th, and other transactions due on the 31st. I think you may be confusing the setup. The field 'Due Next Month if Within Days' field shows this in the field level help: If you want transactions due only on the 20th of each month, clear…

AH-to do this manually you can break it down into steps. For an inventory item: Write the initial PO - write it to your vendor that will ship the product to the processing vendor. Ensure the ship to address on the PO is set to the second vendors ship to address. 2. For the processing, write a second PO to the processing…

It sounds like you know the process to follow - 2 PO's, 1 shipping to the second vendor, the second to the second vendor to ship to the customer. I'm not clear on your question?

It is never recommended to allow your inventory to ever go 'underwater' or negative, ESPECIALLY if you use average costing. Average costing averages all values, even if they are negative, which will skew your inventory value - badly. There are 2 ways to fix this. Setup-Accounting-accounting preferences - Order Management -…

This will occur when using average costing, and not having periods closed and locked. If you look at your accounting period management, I suspect you will find that March is not fully closed. Your average cost calculations will continue to update transactions in a period until that period is fully closed. I hope this helps!

Red Herrings don't matter much, as long as you were able to figure it out! Well done!

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Copy to account stopped working on a lot of things due to multi language. Your best bet is to recreate the item manually. Sorry it's not much help.

Hi Sam, Custom Segments are available in every account. THey are designed to allow you to view your financials in more ways than only subsidiary, department and class. The custom segment may have a GL impact - depending on whether that box is checked on the custom segment itself. Custom Segments can default from base…

B - Transfer Order

C - Standard Cost

You cannot set a field value into a 'store value' field with a search. It must be set via a workflow. Alternatively, you can uncheck 'store value' and the field will probably work, if your search is correct. Make sense?

This is the answer^^^^^

You will need a column in your import for 'tax rate'.

You should be able to do this without a script. Do your custom fields have 'store value' checked?

You will need to split the line into as many PO's as you need. You cannot link a single SO line to multiple PO's.

Not clearing your internet cache can do LOTS of weird things in NetSuite. It can be a big problem. I just went in to SuiteAnswers to see if I can file a case and can do so with no issues. Once you clear your Cache, it'll likely work for you.

You will need to post images of the workflow you're using for us to assist. Please include the state actions.

Per Suiteanswers: The Cumulative Translation Adjustment (CTA) is a special type of account that is required for consolidated balance sheets in NetSuite OneWorld accounts with multi-currency enabled. The CTA is used to make the consolidated balance sheet balance despite differing consolidated exchange rate types.123 The CTA…

Awesome Kip - It's much appreciated for the follow up. It's a question we'd like to know an answer to. Thanks!

I'm afraid that the answer will be - they can't use the APC licenses. Due to this situation, I suggest that your client reach out to their AMO rep, and get credit for the licenses they can't use, towards the full licenses they need. I know it sucks, but it's not unusual. NetSuite loses money when people modify the APC…

Glad we could help. In the future, try not to see this as overly complex. If you simplify things, you will see exactly what occurs when (in a workflow) and adding one state to the existing fixed things right up! I am 100% self taught with NetSuite - don't let it intimidate you. You can do this! 😉

You can script the PDF results, otherwise, natively, I don't believe that you can change the column widths in a PDF export from a report. Sorry it's not what you're looking for.

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While I've never actually used these fonts, it may be something that you can find out from Support. Anytime a client asks for something NetSuite doesn't accommodate, we steer the customer towards a compromise. Sorry it's not the answer you want.