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Urgent Help Needed:Advanced Partner Center (APC) Role Permissions Issue after 2025.01 Upgrade

edited Jun 12, 2025 1:59PM in Release 2025.1 8 comments

We have a customer currently utilizing the Advanced Partner Center (APC) role to create invoices and manage projects. They initially performed their configuration and testing within a Sandbox environment and have not yet deployed these APC roles to their Production environment. According to the customer, they were unaware of any upcoming changes to APC role availability scheduled for the 2025.01 release.

After the recent 2025.01 upgrade, they discovered they can no longer assign new APC roles. Furthermore, since they didn't previously assign APC roles to their end users in the Production environment, they are now facing significant permission issues.

Could anyone advise how we might assist our customer in restoring or re-enabling APC-related permissions? Any guidance or recommendations would be greatly appreciated.

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