Hi @Shubham_Singh Here are some ways to troubleshoot it. Test the website only using with SC Base Theme and No Extensions. If it doesn't reproduce with SC Base Theme, there could be an extension causing the problem. Check the Network tab of your browser developer tools when you visit SMT and see if there are any files that…

Hi @Railz Dev Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New…

Hi @Eric Crain Were you able to review my last comment? Let me know if you have further questions. Thank you!

Hi @User_UCDAW Thanks for the update! Glad you were able to resolve it by changing the Domain Type.

Hi @User_U9ZTK Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New…

Hi @Eric Crain If my understanding is correct, you want the promotion applied to a single item but is in the list (Saved Search). It would be best if you set the criteria Spend A Minimum Order Amount Or Buy Specific Items > mark Specific Items checkbox > Select that Specific Item in the From Item List > Set what Customer…

Thank you confirming, @Paul Reading. — If you found my previous response helpful and think it might assist others with similar questions, mark 'Yes' beside 'Did this answer your question?'. Doing so will help the community find solutions more efficiently, saving them time reading through all replies. You'll also be on your…

Hi @User_UCDAW It is possible that you were using this Checkout (*.secure.netsuite.com) domain previously which have been discontinued. What you need to do is to change your checkout domain through your website record (Commerce > Websites > Website List > Edit Website Record > Domains tab. Set a Domain Prefix and select…

Hi @Paul Reading The problem could be that you were using Shopping (*.shop.netsuite.com) or Checkout (*.secure.netsuite.com) NetSuite domains previously which have been discontinued. Upon checking, I was able to access the login page and seems you have switched to *.onlinecheckout.com as your checkout domain. You have also…

Hi @Shubham_Singh Were you able to review my last comment? Let me know if you have any questions. Thank you!

Hi @Dext3r You can change the default message by entering a new value in out-of-stock message field in the item record. If the message did not reflect properly in PLP unlike what you see in PDP for matrix and non-matrix items, it is possible that there is something with how the field is exposed in the theme. Better to…

Hi @Jessie P We're you able to review my last comment? Let me know if you have questions. Thank you

Hi @Shubham_Singh Usually if you are experiencing that error, better file a support ticket and provide more information on how you are able to replicate the problem. This could be potentially a something in the backend which if deemed to be a defect, support will file a defect which engineers will look into. Before doing…

Hi @Jessie P I believe you are using SCIS is that correct? Were you able to check this SuiteAnswer Article? 86686 Understanding Payment-device Processing It states that: To include PRP processing when tendering payment, the sales associate or other employee performing the transaction must have View Payment Result…

Hi @Jessie P Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New to…

We are now closing today’s session. We hope to see you in the next #AskAGuruLive! I hope the tips I provided will be helpful for you. 😊 Be sure to follow the AskAGuruLive tag for updates. To help us improve this program, feel free to share your feedback with us. Have a good one, everyone! 🎉

TIP 3: Say you have 2 SuiteCommerce Standard/Advanced webstore in your NetSuite Account and you want to show Sales order and Invoice records from Website A to Website B for all your customers, here’s how you can do it: Navigate to Commerce > Websites > Configuration Select Website and Domain from the dropdown fields…

Hi @Robert Nedelkow-Oracle Updated versions of the Reference Product Lists Records bundle and the Reference Product Review Records bundle were automatically released last Thursday, April 3, 2025. No action needed on accounts that has the bundled installed; they are automatically updated in the NetSuite accounts. There is a…

TIP 2: Having some trouble with the favicon of your webstore whenever you update your SC Theme to the latest version? Here’s how to fix it. Navigate to Commerce > Websites > Configuration Select Website and Domain from the dropdown fields Go to Advanced tab > Favicon Path subtab In Favicon of the Website field: Enter /img…

Hi @ToniKdao Here's a separate thread we created on your behalf. Thank you!

Hi @ToniKdao Thank you for participating on our Live Session today! However, SOAP Web Services and Integration are handled by our SuiteCloud team. Worry not, we have created a separate thread for your concern so that they could look into it. Thank you!

TIP 1: You want to rename the default My List in My Account? Here’s how you can do it: Navigate to Commerce > Websites > Configuration Select Website and Domain from the dropdown fields Go to Shopping tab > Wishlist In the Lists Templates > Rename the My List (e.g. My Favorites) Save the configuration record Do a Cache…

Hi @kees.netsuiteadmin I would like to know if you were able to review my last comment. Let me know if you have any questions. Thank you!

Hi @Dext3r If you have scripts that runs in web store context then it is a limitation to use In-Store Pickup feature based on the documentation you provided. What you can do is test on a Sandbox account by setting up the In-Store pickup feature for your sandbox webstore and check if there are processes (from adding to cart…

Hi @kees.netsuiteadmin There is currently no Audit Log when viewing SC Extension Manager activation records. One way to track who made previous activations on certain domains is to check by navigating to: Customization > List, Records, & Fields > Record Types Look for SC ExtMech To Process > Click List link. On SC ExtMech…

Hi @Tom Dalton Thank you for sharing the solution! Glad you were able to find it.

Hi @Britbrat Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @SWSearcy Upon checking internally with my colleague who is knowledgeable in this topic. Based on your setup, the data that can be fetched with the source filtering on a custom field are only contacts that are directly associated to the customer. Unlike when doing it using Saved Search, it can show the expected results…

Hi @Elizabeth Vance Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly…

Hi @Shubham_Singh I hope you're doing well! I believe the best way to look for one would be searching for Job listings platforms like in LinkedIn, Upwork and other similar platforms where customers post jobs that look for SCA developers to work for them. I hope this information helps. Thank you!