We are noticing this behaviour too and would be keen to hear of any resolution

Hello and thank you for your comment @Pedro Alegria-Oracle We have tried different browsers and clearing caches - no change to this behaviour. Our Sandbox updated over the weekend and now has the differing fonts. I have examined these in detail - the popout is either Arial or Myriad Pro (we use Open Sans). The letter Q is…

We've checked multiple browsers / roles / users etc, and cleared cache multiple times. Our Sandbox updated this weekend, and now the problem is visible in Sandbox, so we are confident it is related 2023.2 We are going to raise a support case today.

@Tigran Shahnazaryan - yes, but this is particularly frustrating because someone else is not updating the Customer record, but the user is adding/updating a 'linked' record (either a Contact or a Phone Number), and that seems to create some kind of 'edit' on the Customer that then prevents the user saving the Customer…

Looks like it might be a 'known issue': Using Checkbox as Condition on Saved Search Advanced PDF (custhelp.com) Seems we have to use Formula Fields to get the results

Thanks @Niks Blando-Oracle - that wasn't immediately obvious....

That is frustrating, especially when looking at SuiteApp partners who offer Office365 Calendar integration - these events will always be created by the system account the integration is running under, so the user cannot edit 'their' events when they are created in this way.....

Thanks for this @Joy Noreen Magoling-Oracle I have looked at these, and also spoken to other users who use some of these functions. Based on our current requirements, I think the investment required for the new feature and change in processes is cost-prohibitive. I am looking at using a new location to move the items to a…

Thanks for the suggestion @Adrian Romualdo-Oracle

It seems that with the Lot Auto Numbering app disabled then the default bin allocation is used correctly - but you still have to open the Inventory Details popup to add a Lot Number. It looks like these fields may be accessible via SuiteScript: netsuite - How do I set the value for Serial/Lot Number on an Inventory Detail…

@Adithya Krishna

I can replicate the problem in Edge, Chrome and Firefox. I have logged this with support as it would appear to be a defect of some kind.....

Sorry, there is only one user doing this function, and I'm not able to get her to use a different browser at this time. I've tried replicating it in Sandbox, but without a bank file to match the records we have in Sandbox (from the last refresh) I cannot seem to replicate the behaviour in sandbox (I don't really know how…

@Michelle Jabanes-Oracle - the linked Enhancement is a similar but different issue. They actually want more restrictions on the Financial reports, whereas we are technically asking for less.... I guess the underlying problem is the 'feature' that every financial report is drillable and can be expanded to see all individual…

@WillHendrick We are having the same issue for all of our users. Just commenting here so that we can keep track of any solution. Regards Paul

Hi @Richard James Uri-Oracle , We have done a bit of further investigation. It appears that there is a script named TAF Transaction CS (Part of the bundle Tax Audit Files - 47492) that is causing this issue. When we undeploy this from return authorisations, it resolves the issue and the line gets added to the start of the…

OK thanks @GauravAgrawal

@Richard James Uri-Oracle Thanks for the suggestion I've updated my code as suggested, but in my environment, this is still placing the new line at the end of the transaction. I had already checked that the script code had not changed when this started happening, it must be something external to the script that has changed…

@Melanie Schaefer - we had a notification yesterday evening that a fix had been released from this (and my case was closed). However, I am still seeing the problem occurring, so I've asked for the case to be re-opened....

OK thanks for clarifying - that will be useful if we decide to use that process in future....

@Niks Blando-Oracle - we don't have an account in that field, and it seems that only certain 'types' of account are vaid in there. I was looking for some information on what account type this should be? However, we have a completely separate process for dealing with goods that are returned but are not fit for resale, and…

That field is the problem - I've found a 'Write off' account and put that into the field, and now I can save the Item Receipt. Please can someone clarify what account type needs to be used in that field, and why this has suddenly become a requirement since 2023.1?

@Niks Blando-Oracle - When logging the case I was directed to some support articles, and I've found this: Resolve Unexpected Error When Saving an Item Receipt Without Marking Restock Checkbox (custhelp.com) We don't appear to have any account set in the 'Write Off Account for Returns' field? Is this a new field? What…

Yes it still happens after a cache clear, and on a newly created Return Auth. I'll raise a support ticket.

@Melanie Schaefer - with a U6 priority I would anticipate this will never get fixed. It is more likely that the 'problem' will be fixed 'by accident' when they make further changes to the page/UI behaviour. As you are clearly getting reports from your users on UI behaviour change, have you had any comments about the top…

Had a couple more users report this, so I logged this and got a very quick response: Support Case #: 5168497. We have filed the following defect on your behalf: Defect 715993: NetSuite Performance > Drag and Drop Zone > Intermittent > Takes more than 1000ms to load Alternate Solution: Use manual file upload button on…

Not yet - I don't have any clear idea on how often this is happening..... Have you opened a ticket? Has a defect been issued?

I've had this reported by some of our users since moving to 2023.1

@Patrick Fresnosa-Oracle - thanks for the further details. Identifying that 'Gross' is before discount and 'Net' is after discount at least shows some logic to the design of the fields (we do not use discounts at the moment, so it is unlikely I would have seen this difference). There still doesn't appear to be any…

Amount (Transaction Total) is the Total Amount for the Transaction, not the line: You'll see that this order has 3 items, and the Transaction Total value is the total of all 3 lines (with tax added). I am fairly sure that by most definitions of the terms 'Gross' and 'Net' those two figures should be different. One should…