Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

You might find a similar integration on the SuiteApp.com site. Try searching "telephony" at http://www.netsuite.com/portal/suiteapp/main.shtml.

Try resetting the user's password by editing employee record > go to the Access tab > Enter new password and confirm > mark Require Password Change On Next Login > Save. If the user is currently locked out, do one of the following: 1. Wait for the x minutes lock out period to expire and then login with the new password set…

Is there another Administrator that can reset it for you?

Please vote for the Enhancement mentioned above and Product Management will review/prioritize this functionality. You can also submit a case with specific details and have it attached to receive future updates.

The fix to Defect 304159 was released on 2/5. Please contact Support to investigate your issue further.

Total Storage Size (MB) pertains to your data like transactions, contact information of your employees, customers, vendors, partners; sales records like estimates, opportunities, sales orders, sales invoices, purchase orders, etc. while File Cabinet Size (MB) pertains to the files or data you store in Documents > Files >…

I'll follow up internally but I think it ties into the Additional Authentication process requiring users to setup Security Questions. SuiteAnswers Answer Id: 28336 states that in order to avoid being locked out of your account, ask your administrator for a password reset after five attempts to answer the existing security…

This can be simplified by rewriting the formula as in: CASE WHEN {custentity_strat_house.id} IN (26,2,27,28) THEN 'other consulting' ELSE {custentity_strat_house} END

The administrator cannot unlock the user's access before 30 minutes; only NetSuite Support can do so.

This is being tracked by Defect 304159 for those who want to receive status updates. The fix is targeted for 2/5.

I'm not sure on the exact usage in your case but I do know that NetSuite allows users to upload files even after they have exceeded their allotted storage. Your Account Manager should be able to provide the total storage figure currently being used and a breakdown. I'm using 123mb of 10gb total storage but my cabinet used…

Hi Greg, The ability to increase the character limit on this field is being tracked in Enhancement 155895 - Increase the maximum number of characters that can be used in a class, department or location name. You can register your vote in SuiteIdeas or submit a Support case and reference this Enhancement Request.

In date fields, use the following keyboard shortcuts to change dates: [LIST] [*]Press Shift+T to enter tomorrow's date. [*]Press p to enter the end of the current period (if you use accounting periods). [*]Press l (lower case L) to enter the end of the previous period (if you use accounting periods). [*]Press t to enter…

Thanks JHardesty. We'll make the necessary changes.

I've looked at that. But Administrator isn't an option to compare with. You're right. The Administrator and Full Access roles are not listed on the Permissions Table. We are tracking the ability to compare Administrator and Full Access permissions on the "Show Role Differences" page in Enhancement Request 152582.

NetSuite provides a function you can use to quickly review the differences in permissions between roles. Go to Setup > Users/Roles > Show Role Differences.

Hi Paul, The Perform Search permission has two possible levels, View and Full. If you have View level for the Perform Search permission, you can run searches, and create and run saved searches, for record types to which you have access. If you have Full level for the Perform Search permission, you can run, export, and…

You could try deleting the records using inline editing. From a search or list, Ctrl-Click into an editable column of multiple records, (or Shift-Click to select an entire batch of records) and hit delete. Thanks,

Custom fields, custom records and files uploaded to your file cabinet all consume storage space. To view how much storage space you have, log in to the NetSuite Account Center, and click the Storage Info tab. Thanks,

This is possible now using a mass update. You can add, remove, or change the level of a permission for multiple custom roles at the same time, instead of editing each role. See the Help topic titled, 'Mass Updating a Permission on Custom Roles' for more information. Thanks,

Try the User Note as fulanku mentioned. It's available on most records and can be searched via a saved search. Thanks,

To restrict users/roles from doing an export, please use the steps below: 1. Setup > Users/Roles > Manage Roles 2. Edit the Role that you want to restrict 3. Go to Permissions Tab > Lists 4. Look for 'Export List' 5. Remove it 6. Save the Role Thanks,

Tried that, and it asks if I want to overwrite my existing form. That's not my purpose. Any other ideas? Please advise.. Thanks! Hi Alphonse, Are you using Save or Save As? It should allow you to save changes without overwriting the existing form. Thanks,

You may be able to use a standard NetSuite role or customize one to your liking. For a list of standard roles and their permissions, see the Help topic titled, Standard Roles Permissions Table. Thanks,

First, thanks for the tip. I wasn't aware of this setup option. I am not sure though where is its effect. My saved searches still show the full item name including the parent. Also when I have item as available filter on a search, the full name also still there on the drop down list. I am sure it affects some of it, but I…

Also note that when you enable the Multi-Location Inventory feature, you must also enable these features: Locations, Track Inventory, Multi-Location Inventory, Advanced Shipping and Advanced Receiving. After you have enabled the Multi-Location Inventory feature and distributed items, you cannot turn the feature off without…

The Learning Center located in SuiteAnswers might be a good place to start. Once you log in to NetSuite, you can access SuiteAnswers by going to the Support tab. You'll find Self-paced training videos in the Learning Center that address core NetSuite administration and end-user tasks. Thanks,

#2 - You could Restrict by Class, Restrict by Department, Restrict by Location or Restrict by Group. To restrict the folder to people who meet certain criteria, restrict it to a dynamic group. Thanks,

The formula should work in criteria as in this example: Thanks,

One thing to consider when Auto-generated Numbers is enabled on customer is the Customer ID is printed on transaction forms instead of the name. The solution for this is posted in SuiteAnswers, which provides a detailed summary of auto numbering on different record types. You can access this info in your account by…