Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

I saw a similar error and the following steps should resolve this: On the 'Lock Record Action', change the 'Trigger On' field from 'Entry' to 'Before Record Load'. If the 'Lock Record Action' is the last state also please try enabling the 'Do Not Exit Workflow' checkbox for that state. See SuiteAnswers Answer Id: 26519 for…

I haven't tested it but it should work that way according to SuiteAnswer Answer Id: 9941

There is a csv preference to "Run Server SuiteScript and Trigger Workflows". This option must be enabled for a CSV import to trigger a workflow that is based on record creation or update.

That error is documented in SuiteAnswers Answer Id: 24972. Two likely causes are that the 'Send Email' action is referencing an empty employee field for use as the email sender, or the workflow is using the current user as the sender and the workflow is being initiated by a script.

Steve, the titles and ranks had to be updated so you'll need to refresh the page. Thanks for the heads up.

A few Workflow related training videos are available in SuiteAnswers as well. Search for "workflow" and click the Training Videos section from the results pane to watch videos on how to use SuiteFlow to create custom workflows. Thanks,

A few videos on the subject are available in the Self-Paced Training Videos section of SuiteAnswers. To view these and other videos, click the Support tab in NetSuite, then Visit the SuiteAnswers Site. Go to Training Resources > Self-Paced Training Videos > Customization/Integration. Thanks,

All I really need is what time it is right now (in terms of the hours and seconds) - we're doing this so that we can set up a KPI for our service and warranty staff. You can define the default time value, or a dynamic default (Current Date/Time) value under the Validation and Defaulting tab of the custom field. Thanks,

Try making the search Public. It doesn't show up for me if it's private. Thanks, Rob

Hi KathrynMIS, Support will be able to point you in the right direction. For future reference, you can go to the Support tab and click the Visit SuiteAnswers button. Use the SuiteAnswers portal to: [LIST] [*]Search the knowledge base for an answer to any support question [*]View ranked search results sorted by relevance…

I saw a similar case that was resolved by editing the config file: [LIST] [*]Open NetSuiteCarrierIntegrator.exe.Config [*]Edit the URL that it is pointing to: (for Sandbox) [*]previously: xxxxx.suitetalk.api.netsuite.com [*]changed to: xxxxx.suitetalk.api.sandbox.netsuite.com [/LIST] You should now be able to connect to…

This forum was created as a placeholder for another NetSuite WMS forum running on a different platform. We are looking to migrate the existing content into this forum but feel free to ask questions here.

For anyone interested in starting a local group, you can use the Contact Us link at the bottom of the page or speak to your Account Manager for more info.

I can't say for sure, but your Account Manager should be able to find out if there's a regional group in your area.

paul.baudouin@cronos.be, I can't definitively say it's url related in this case. Please contact Support to confirm the correct configuration.

tomb, the installation, setup and user guides can be downloaded from the Help section in your account. SuiteAnswers also provides answers to most commonly asked questions and video tutorials.