Hi @Amy C. SuiteApprovals often uses a Saved Search to display the list of transactions/items for approval. The columns in this search dictate what appears on the approval page. Please identify the saved search used then update.

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Hi @User_K51C7 A standard report for the list of Customer Returns is available in NetSuite. You can use the following reports to track return authorizations: Return Authorizations Register Open Return Authorizations Report Return Authorizations Pending Receipt Report These reports are available at Reports > Order…

Hi @Amy C. This may be possible thru customization. You may reach out to your Account Manager to have our Professional Services team engaged. Apologies for the limited assistance on this one.

Hi @User_Q1DPO The "navigation arrows" you're referring to (left/right for List, Search, Customize) are generally related to the ability to interact with lists, records, and searches within the NetSuite interface. While there isn't a single "navigation arrow permission" in NetSuite, the ability to use those arrows and the…

Hi @User_2CE7R aside from Tigran's recommendation, the suggested possible root cause based from previous cases. Since both did not work, please reach out to NetSuite Support to further investigate.

Hi @Dext3r To give your customers flat discounts without them manually entering coupon codes, you can: Create discount items and associate them with promotion codes. Assign these promotion codes to customer records. When you enter a transaction for a customer with a promotion code, the appropriate discount will autofill on…

Hi @Amy C., with the earlier suggested resolution, the approver would still receive email without possibility to approve or reject your transaction from the email itself. Have you tried this? What is the behavior on your account.

Hi Shaun. thank you for letting us know. If you have further concerns, please do not hesitate to post your questions in the Community or contact NetSuite Customer Support thru call, Live Chat, or create a new case via SuiteAnswers and we'll be happy to help.

Hi @User_FL4CK NetSuite does not support retainage accounting natively out-of-the-box, but there are common workarounds and custom setups to handle this within the system like using Projects and Milestone Billing. For further information and to discuss the module better, it would be best to sit down with your Account…

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Hi @User_Q1DPO If you are using an Employee Center role, unfortunately, this is a current system limitation logged under Enhancement#632187 Employee Center role > UI> Record Navigation Arrows (Previous | Next) available. You can vote for this enhancement on the SuiteIdeas page.

Hi @User_KLKPQ Based on related concerns, I found out that the reason this might be happening is either certain fields are not populate on customer and invoice record or certain scripts are deployed or deployed. Please ensure that the following fields are populated: Customer Record under E-Document subtab, populate below:…

Hi @Kathy Woll Please send a sample screenshot of the payment event of one declined transaction. Please navigate to Transactions > Management > View Payment Events and select and open one declined transaction.

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Hi @User_Q1DPO You may try to edit the role used for the approver. Please give the permission ‘Override Period Restrictions’ to the custom role in order to post the transactions.

Hi @dpto there's a possibility that the Custom Form used on Sales Order when the order was entered. Please pick a sample Invoice and Cash Sale and check the Custom Form used in their respective Sales Order form.

Hi @User_HDOCF , glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings,everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you…

Hi @Amy C. The Payment Automation SuiteApp uses the Advanced PDF/HTML Templates feature to send email remittance notifications to vendors for ACH and check payments. You can resend remittance notifications to your vendors, track when they're sent, and include accurate payment details that contain vendor credits applied to…

Hi @User_Q1DPO To my understanding, you are looking to add new Line Items on existing transaction instead of overwriting the existing Items on the transaction. Please try the following and use 1 sample to test this. Try adding a ‘Line ID’ column on the csv file (Value is blank) On the Import Options, select Add or Update.…

Hi @Kedalene The Debit GL impact corresponds to the expense/item line values selected for Business Unit, Market, Location. While the Credit GL impact pertains to the main line values. To answer you question, "Is it possible to auto assigned the same Department of Expense to Accounts Payable Creditor in Vendor Bill?" — Not…

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Hi @Amy C. Below are the steps to resolve your concern: Navigate to Setup - Approval Process Manager - Preferences Click Edit Under Email Approval tab uncheck checkbox ‘’Approval by Email'' Save After that you will receive email without possibility to approve or reject your transaction from the email itself.

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Hi @User_2CE7R Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful