TurnTo: $750/month for Q&A TurnTo: $1500 per month for Q&A with Item Reviews (Reviews due out in May) Bazaarvoice: $1800/month for Q&A and Item Reviews Prices go up with higher volume use. Currently we use ResellerRatings... $500/month for store reviews and Q&A and Item Reviews. The only problem: Q&A and Item Reviews are…

So far, for item reviews, I'm liking powerreviews.com (owned by bazaarvoice), but waiting on pricing for explore-consulting's solution. So far, for store reviews it is... http://www.shopperapproved.com/ We currently use reseller-ratings, but shopper-approved looks just as good and 1/8th the price. Their store reviews flow…

First THANK YOU for the information Peter! As you know, the stats from the providers of these services (like TurnTo) can be skewed in their favor. Your site looks great. I wish your item templates were a "click to install" option in NetSuite. On your item pages; I've been told that google likes the extra relevant on-page…

I did a WebEx with both companies. What I've gathered is: TurnTo = The best Q&A available Bazaarvoice/PowerReviews: The best item Reviews available One issue with Bazaarvoice/PowerReviews is that the Fed is undoing their merger. The Fed ruled that they would have too much of the market for online reviews. So, nobody knows…

NetSuite, our developer knows why it is throwing an error on some orders (Support Case #: 1903249). let me know if you want me to put you in touch with them. Also, why do they know what the problem is and you don't? Just curious. Maybe you do know what the problem is, but legacy issues make it unfixable. They'd need you to…

Reference my account still needs Major Bug fixes. Does anyone know when they will be arriving? For instance. When customers clicks "order details" by an old order in the "my account area", they get "An unexpected SuiteScript error has occurred". Not all customers... but enough ...including my test account customer. Can…

Every time a custom clicks "order details" by an old order in "my account area", they get ... An unexpected SuiteScript error has occurred

Yabo Wu, We finally decided to go with bazaar voice. We're paying a developer to build the connection. I'll let you know how it goes. You could always split development cost and use our developer. We're getting Q&A and item reviews and brand reviews from bazaar voice. T

the "Site Builder" reviews solution from NetSuite = ecom bundle (NetSuite Ecommerce Edition Bundle S2.01 2772). It is from 2008, but it did have item reviews. We used it for a while, but it was pretty much featureless. I see the bundle named "Product Reviews" (ID 33926) for SuiteCommerce Advanced. Yea, that won't help us…

In the cart, the quantity being ordered is barely showing. Maybe the top 1/4 of the number is visible. see image... The image above is from the shopping cart. The left image was from Chrome. That chopped off number also appeared exactly the same way in Safari. It looked like the right side image when viewed in Firefox (all…

After installing Reference Checkout 2.02.0, I have THREE Reference Custom Checkout folders. Like this... SSP Applications -> Reference Checkout 2.02.0 -> Custom Checkout SSP Applications -> NetSuite Inc. - Checkout -> Custom Checkout SSP Applications -> NetSuite Inc. -> Custom Checkout Which Custom Checkout folder do I…

OK, thanks. T

The PDF guide that you linked to says "January 28, 2014" on the front page. Reference Checkout 2.02.0 was Released on February 5th 2014 (based on the date that this thread was started). So, would that PDF still be current to version 2.02.0? Do you have something LIKE THIS, but for reference checkout 2.02.0 non-beta?

Thanks again Mariano. I wish that NetSuite made some "code generation tools" for the Reference checkout and Reference my account. If 3rd party developers can do it, then why can't or why won't NetSuite?? For instance, see this NetSuite developer's video here... http://www.mvlwebtech.com/my-orders.html The 3rd video in the…

It says: Bundle Release Process An improved Bundle release process allows for multiple versions of the bundle to be displayed in a Customer's account. For example, customers will be able to install Checkout 2.02.0 and Checkout 2.01.0 into one account. Checkout 2.01.0 is now a shared bundle, but available for anyone who…

Yes. We're on mac. I have Reference Checkout turned off in our account right now. Do you know what file that the "textarea {width: XXXpx; height: XXXem;}" would be in?

This release did not address the Shipping + Handling Issue. We currently do not honor the Site Setting. We know this and have filed a defect. That said, because you have full access to the code you should be able to concatenate the values and put everything together on one line. I will reach out to our DEV team and see if…

if you don't have a sandbox account I strongly recommend you get one - very helpful in development without breaking production OK, sandbox = helpful. Chauffeur and butler also = helpful and also come highly recommended by those that have them. In other words, sure.. but the price is simply wrong IMHO. -Tom

I wonder why the Reference Checkout and other Reference my account can't pull prefs from the WebStore preference areas. For instance, couldn't they use the area for google analytics tracking code in the webstore prefs and then have a variable in the reference checkout that inserts the code from the prefs into the reference…

Am I the only one with the "Reference Checkout" formatting issues or the only one trying to use "Reference Checkout"? Is there a sample "Wolfe Electronics" NetSuite site that shows how the checkout "should" look? Then we can determine if the issue is unique to our account or another "as designed" issue. Also, is there a…

Thanks, you did the impossible (according to NS support). I'll try the fix tonight. What input do you have on my previous post (post #14)?

Before I test, did it fix the shipping problem from Reference Checkout v2.0? Can we now display just one combined number for shipping and handling (as the field help in NetSuite indicates is expected behavior)? If it didn't fix the issue ...did it at least open up a new possibility for a work-around. T

I got it to work. I'll post the details if anybody needs them. I found two more issues with reference checkout. #1: It ignores our site settings to combine shipping and handling into one number. #2: When it encounters an issue with an order, it shows a generic error. For example, we have a $5 minimum. I tried checking out…

More road blocks with the instructions. I assume every instance of "custom_message" was to be replaced with our custom field's ID. Lets say our NetSuite field ID is xxxxx. So, when we see "#custom_message" in the NS code, do we leave the # and make it "#xxxxx"?

We had it on our site. We had check-out errors. Not everyone had errors, but enough customers complained so we turned it off. We opened a NS support case on 12-11-13. NetSuite asked one question on that day and hasn't communicated with us since then. So, you might not see many (or any) examples until the bugs are worked…

In the cart, the quantity being ordered is barely showing. Maybe the top 1/4 of the number is visible. see image... The image above is from the shopping cart. The left image was from Chrome. That chopped off number also appeared exactly the same way in Safari. It looked like the right side image when viewed in Firefox (all…

Thinking on the forced separation of Shipping and Handling in the Reference cart 2.0. I wonder why a user can't just edit the JS config/template to display a custom shipping field? EG: {Custom_Combined_shipping} = {altshippingcost}+{althandlingcost} ..and then make the JS show the custom field and hide the default…

I found two more issues with reference checkout. #1: It ignores our site settings to combine shipping and handling into one number. #2: When it encounters an issue with an order, it shows a generic error. The customers have NO IDEA what the problem is! For example, we have a $5 minimum. I tried checking out with a test…

I wish that NetSuite made some "code generation tools" for the Reference checkout and Reference my account. If 3rd party developers can do it, then why can't or why won't NetSuite?? For instance, see this NetSuite developer's video here... http://www.mvlwebtech.com/my-orders.html The 3rd video in the bottom right corner…

If the reference cart behavior disobeys NS field instructions, then why is the fix called an "enhancement request"?