try different browser and/or computer, any workflow or script running?

try http://www.isitdownrightnow.com/ it will test if its DNS problem.

be careful editing "invoices" or "cash sales" as it would effect inventory if these are inventory items on your transactions.

You can also use services like http://siteuptime.com/ to make sure your page is alive.

Defect 258341 I was unable to add credit card to customers approve orders with credit cards save order with credit card. save bill it is fixed now. Please note! even with the errors some of the payments and captures did get captured netsuite just failed to save the transaction. Please check with your credit card processor…

same error

try opening a case directly from the support page and not from the error of a script.

we did not have any problems yesterday, also on paypal

We'v also noticed its been slower than normal. and some pages time out when they used to not.

Do you have any workflows or scripts that might be looking at this record? Are you using the standard forum?

This happens quite often when I submit a case. I have no idea why. Yes I often have the same problem.

one idea is was that search being used for a filter or a script? maybe that locks it from being able to be edited? Is he able to delete the first search?

see this topic. https://usergroup.netsuite.com/users/showthread.php?t=32816

system.netsuite.com is slow!!! system2.netsuite.com is working ok for now.

I had the same issue. Support had me clear my browser cookies, cache and website db files related to any Netsuite domain. I restarted my browser (Safari 6.0.2 on Mac) and it fixed the issue. can anyone confirm this fix?

I am not having that problem. Have you tested https://system2.netsuite.com/pages/customerlogin.jsp

It looks like demon.net is rejecting the email sent from netsuite.com

any details on what that defect is?

It may be required to uncheck auto calculate.

Same role and same user login?

The mass update won't work either. We have custom fields that we have to manually populate. Thanks, but I'll work it out on my own, I'm sure... I use kits and I dont have this kind of problem. could the custom fields have anything to do with your problem?

I am not having that problem.

OK so I have been following this post and did what was suggested and cleared the cache in IE 8 and I am still getting this error . I see others are getting it too. Maybe Evan can chime in from Netsuite with a solution /update on this problem. This is very frustrating to have to do on all of my system users workstations and…

How long do Netsuite cache last on there own? over a week after netsuite fixed the problem some people still are experiencing it.

Hi Friday I opened Case #1498443, and they linked it to Defect 223468. It was fixed Friday but many users cashed objects prevented the fix from working. Following these directions did clear out the cache and the fix was effective. 1. Close IE. 2. Open IE. 3. From Internet Options, on the General Tab, in the Browsing…

The link works but the page only gives basic info. The page netsuite is using is https://system.netsuite.com/app/common/shipping/packagetracker.nl?id= But I like using http://wwwapps.ups.com/ietracking/tracking.cgi?tracknum= It gives me how many days are left, and also Scheduled Delivery Date, and also shows number of…

Hi, To my knowledge there is no way to modify the body of the email NetSuite sends automatically. The only way to modify the body text would be to create a custom script that uses nlapiSendEmail and then blend in your own template in there. Hope that helps! Anyone have any tips on using a custom script to send emails?

This is a big problem. Please keep us updated if it gets corrected.

I am making a PO, and the unit of measure is making my price way to long.

Should this be a defect? The item is re-stocked even tho the check box for restocked is blank.