Angela Bayliss · Senior Solution Architect · SuiteMaster

Originally posted by Chris: Chris, When clicking in the "watch teh web seminar" links, a pop up box appears w/ the message " Clicking your web browser's "back" or "refresh" button will end your WebEx session and return you to the homepage." When I click "OK" to close the pop up window it throws me back to the homepage. Is…

Ray, This was a great idea- I am a bit taken aback this morning, as the overall satisfaction (or lack thereof) seems to point directly to support and customer service, residual needs from tweeked implementations. While I am sure that there are a few customers who are overall unhappy, (you can't please everyone) this is a…

Hi, Are there any particular models of barcode scanner which are compatible with NetSuite bar code feature. We plan to use it for our implementation. Can some one suggest any scanner that we can use. We plan to use it for scanning Item codes etc., Thanks, 7H hmm- wait till you try and do an inventory count using your…

and once again- you are incorrect. My system is allowing it, with no errors-

I doubt it, although, I could be wrong. Since the access field is mandatory, I don't think you can get around it being available.

While I have not done this, it should be relatively straightforward: In the setup-manage roles choose the role you want to be able to do this. In the permissions tab- under transactions- add "track time" In the permissions tab under Lists- add employees. This will allow them access to the employee record. save the changes.…

Data base administrator, for our netsuite program. Our company is a VOIP hardware and traffic sales, so while there are many engineers who are brilliant, they focus on our global traffic support and engineering of our co-lo's. I do everything from an admin role for NS- hence- netsuite data base admin- as opposed to the…

Angela, my name is James Dantow and I am the Mgr of Support. We in fact we not down at all today for our bi-yearly company meeting. We did have some staff stay behind who logged all calls and cases and took care of those customers with an urgent matter. Our meeting was only for a portion of the day, and shortly after we…

I would jump on this, but not too many local users that I know of (oregon)-

Did this ever get answered? Is there a french version of NS or not?

OK, My rep has contacted me again, seems we must make a major purchase of licenses by Jan 1 or our clone (with half a years data) will dissappear. I am getting the feeling that this is a bit like blackmail. Can we get a confirmation that these clones are or are not being purged on Jan 1? This is critically important to our…

I am reading this with intense interest. My rep has contacted me, so I am content for the moment, but I must say that the idea that this thread has stirred the waters enough for this plan to be re analyzed is very comforting. While this is not fully resolved, I would like to thank Netsuite- and Evan, for taking the time to…

Jared- That is what we have, and what I am trying to get confirmation of.

I also have taken issue with the sandbox account. Perhaps I am in a unique situation, but we have paid for licenses, etc since 2005. We have a year of data within Netsuite, although our original implementation sucked, so we had to wipe our database clean and start over on July 1, 2006. All of our transactional data is…

You asked who did the implementation- Pro Services was paid over 20k to do it, but then they decided that someone who is an outside sales rep had the authority to sign off. and marked it finished well before it was. We were unable to use our first implementation to gather financial reports that were accurate, so we had to…

Just a note- we currently use divisional separation for 3 different subcompanies we have- hardware sales, traffic sales, and Israel division. We use different gl accounts (for reporting) and easily use the same forms for the different sales within each company. This can be done, but it is tricky, and requires a lot of…

I think you can buy a sandbox account (replaces clones). This is a bit more involved than that- we actually had to take our initial NS account offline, have it cloned, delete everything from our "live account, and do a total reimplementation. Our clone is actually our financial records from the first half of 2006. It was…

The ability to retrieve shipping costs in real time are based upon sending the information to the carrier, and the setup of the different carrier's (List rates VS Discounted rates, etc). Since each different method requires sending the specific information on package and ship to address, I think it has to be done…

Thanks Evan! I can't wait - it'll make all of our lives a little easier. Hi David! In the meantime, since you were such a great neighbor during training, here is a little tip that may save you some time in the future. https://usergroup.netsuite.com/users/showthread.php?t=11497

That's absolutely AWESOME! You ROCK!!! That will save me a lot of time. yet, you sound so surprised. :D all kidding aside, glad it helped.

Thanks for the feedback. The customization area is undergoing a variety of updates now, including reworking of much of the field help. I added information to the field you mentioned, and others are being refined daily. Regards, Jason Flanagan Technical Writer NetSuite, Inc. Well look at that, if you mention it here- voila…

Guess I am a bit confused- QA has little to nothing to do with this- this is the tech writers team's baby. Tech writers as in The fabulous Valerie and CO-Since this seriously annoys me, and I havent seen 'loads', was just looking for some insight.

Hi Angela, Shouldn't you be asleep? Tee hee. I have no life, Matt, thought that was common Knowledge.... Our printing controls are that there seem to be too many ways for an Unapproved Purchase Order (ie. Purchase Request) to be printed by anybody in the organization. In View mode, the Print button appears whether it is…

You rock Ange. I'll quit my whinging about the incessant e-mail notifications to Approvers, as I can understand the SOX requirements and believe it to be a good thing. Ideally, I would still like some tighter printing controls, and with custom form printing, I reckon some form of workaround (whilst not perfect) could…

Angela - I don't mean to step on any toes here but I think this thread has once again reared away from the initial thread by JMU (he referenced one of my seperate threads). We have very serious workflow issues with PO's. I am for the agrument that a user should have rights to 'choose' who approves their PO request. The…

Angela, You have made a number of good suggestions of how to work-around the problems with the current NetSuite PO workflow, some of which include customizations. However, IMO NetSuite still needs to address the key issues: [LIST=1] [*]Current PO documentation is confusing. [*]The most critical step/function in PO is not…

Angela, I'm truely sorry to be a pain but I'm not following how your proposal would resolve our centralized issue? How can we configure our account to allow for PO's entered by one user be approved by multiple managers depending on the type of purchase? Your not a pain, sunshine. I was a bit busy when I replied last, and I…

OK Wait- was about to log off, and took a list look at list view of PO's. I think I may have your answer- in List view- customize view, remove the print field, then save the view and make it the default. It may not stop someone hell ent on printing one, but it may slow them down a bit for now. But that is too easy, isn't…

I am very familiar with the PO process, but I think what must be very clear here is the foundation and basic points of PO's- not saying you don't know, just saying that someone may not know. Most of our vendors insist on a printed hard copy with a human signature. A purchase order is a legal binding contract to purchase…

OK, once again, I must stand corrected. The web seminars are disabled. Each one opens, providing a glimmer of hope, then.... blue screen, connection failed. Are these being taken away now? Did I miss an update somewhere? Will omeone please enlighten me to the current status of the free training webinars, that are still…