Michelle Jabanes-Oracle · Oracle NetSuite Community Admin · Admin

Yes, this is per email and that includes the size of the attachment plus the actual size of the email. Enabling the Include View Record Link and from the Saved Search > Email tab will let the recipient export the result to PDF or Excel file. For reference, please see SuiteAnswers 8393. -@Michelle Jabanes-Oracle

How big is the attachment? There is a 25MB limitation on emails sent from NetSuite. If the report you are sending over email contains any non-ASCII characters in the results data, the limit can be reduced due to applied encoding. I found two Enhancement requests that is related to this concern. Please see and vote for…

Thank you for confirming the information. I tested this and I got the same exact result from the NetSuite UI vs the scheduled email. This Location Email field, is this a custom field? Is this field available in the bill? Is it possible to get a screenshot of the sample bill and how you set up your saved search? Please make…

Thank you, @Pauline Joy Cac-Oracle. Good day, @David Levinson! When logged in as the Ejecutivos role, do you have access to Reports > Saved Reports? Do you see the Ejecutivos Cuota in the list? Make sure to assign Ejecutivos role in Ejecutivos Cuota report > Audience tab. Let me know if this helps. Regards, @Michelle…

Thank you for the additional information, @Jason Feltham. I am currently running some tests and will let you know of any updates. Regards, @Michelle Jabanes-Oracle

Glad to see you back, Lily! I'd like to ask the following; Is this a Vendor Saved Search? If not, may I know what type of saved search is this? Have you tried other search to check if you get the same behavior? Thanks, Michelle Jabanes-Oracle

As far as my testings go, I haven't been able to come up with a workaround. For the mean time, I suggest to vote for the Enhancement Request #331991. Let's check with the other users if they know some formula or tools that would allow the message to show as text. If anyone knows any trick that might work, please feel free…

Hi @3503429, It seems that this is related to the existing enhancement request under Enhancement # 107766. I do not see an available workaround and I suggest to visit SuiteIdeas to vote for this request. I hope this helps! ? - Michelle Jabanes-Oracle Ask A Guru

Hi everyone, My name is Michelle from Oracle - NetSuite handling Account Admin/CRM.

Thank you for your follow up, @"Vernita". Let me tag my colleague @"Micah Timbol-Oracle". We need your expertise on this. - Michelle Jabanes-Oracle Ask A Guru

Thank you for the additional information, Colleen. There is an existing enhancement filed under Enhancement #331991 regarding the export to excel, csv or pdf issue. For the time being, since sending the search results via email works, I suggest it to keep it as a workaround. Upon testing, this formula below allowed me to…

That's interesting! I would like to get the screenshots of the following to further investigate on this issue. 1. Custom Role with the Employee Restrictions, Permissions > Transactions, Permission > Lists details. 2. Employee Record > Classification details 3. Navigate to one of the Partner records that you're expecting to…

Thank you for verifying the information above. The only thing I can think of that might cause this issue is with the Segment Restrictions. Navigate to the Custom role > Restrictions tab > Enable Allow Viewing. - Michelle Jabanes-Oracle Ask A Guru

Thank you so much for your feedback, @"DanDeHaven" . We really appreciate you taking the time out to share this with us. - Michelle Jabanes-Oracle

Hi @"Kenny Wise", I would like to isolate the issue by confirming the following. 1. Are there any restrictions on the user's role? (example: Employee Restrictions) * Try setting this to none - no default 2. How many users are using the same role? 3. Are there any other users using the same role experiencing the issue? 4.…

Glad to see you back, Colleen! I just want to let you know that I am checking on this. While doing some testings, is it not possible for you to use Formula (Text) 2 with the REGEXP_REPLACE({message},'<[^<>]*>','') when mapping it back to NetSuite? Thanks, Michelle Jabanes-Oracle

It's nice to see you back, Leah! Thank you for sending us the screenshots of your tests. It seems that SPF, DKIM and DMARC are all good. Can you try to run a check using these public tools below? * MXToolbox * dmarcian SPF Record Check * dmarcian Domain Checker Please make sure that your domain is compliant by following…

Glad to see you back, Ruth! Let me endorse this to our Guru who specializes in this area. We will get back to you once we have an update. Thanks, Michelle Jabanes-Oracle Ask A Guru

Nice to see you back, @"Julie Fitz"! Let me endorse this to our Guru who specializes in this area. We will get back to you once we have an update. Thanks, Michelle Jabanes-Oracle

Thank you for updating this thread, @"Julie Fitz". It seems that the filter you're trying to achieve is currently logged under Enhancement # 273854 Dashboard > Custom Search Portlets > Setup > Provide a new portlet setting for displaying filters to display on one or multiple lines.I don't see an available workaound and I…

Thank you creating this thread, @"iecpradeep_14007". The NetSuite Product teams are already aware of this issue and this is logged under Defect # 599004. I suggest to submit a Support Case and refer to the existing defect. As an alternate solution: 1. Click on hyperlink on the email 2. Change…

You're welcome, @"Kyle_Lautzenhiser-Oracle"!

Thank you for updating this thread, @"Vernita". I am glad that it is now working. - Michelle Jabanes-Oracle Ask A Guru

Hi @"Kyle_Lautzenhiser-Oracle", Subscription column is a required field when enabling Subscription Category feature and there is no option for us to turn off the required field unless we disable the feature. Per checking, there is no existing enhancement that is related to this feature. I suggest to submit a request at…

Can you please confirm that you want the “Update your preferences” and “Unsubscribe” to be a hyperlink that will lead the customers to update their Global Subscription Status? Also, you might want to check Suiteanswers Sending Subscription Messages. Thanks, - Michelle Jabanes-Oracle Ask A Guru

Hi @"3952550", Thank you for creating this thread. Let me check on this and get back to you shortly. And may we ask for your nickname so that we can address you properly. - Michelle Jabanes-Oracle

Through NetSuite Data Management policies and infrastructure, customers data is completely backed up and available whenever you need it. * To get more detailed information when recovering data, it is best to reach out support. * There are multiple backups to restore from Hot Back ups and Offsite back ups. * NetSuite…

Good day, @"Martha Hakes"! As requested, please find below answers to your questions 1. How far back can we recover data? * You can set date range filters to limit report run time, and run multiple versions of the same report to extract data from multiple date ranges. 2. Are there multiple backups taken to restore from? *…

Custom login forms are only applicable to the NetSuite login page. Security policies and contractual agreements prohibit displaying a NetSuite login page in an iFrame. Below are some documentations that I have gathered in SuiteAnswers. * NetSuite Login Pages and iFrame Prohibition * Secure Login Access to Your NetSuite…

Hi @"NS_YB", Exporting analytics pivot is currectly logged under Enhancement #546523 SuiteAnalytics Workbook > Pivot Report > ability to export to Excel, CSV and PDF. Please visit SuiteIdeas and vote for this enhancement request. As a workaround, you can use the dataset to download a CSV file. Thanks, Michelle…