Thanks Yes, when editing a Sales Order the system is paging the lines at 25 lines per page by default, so we are doing this.

Yes thanks - I have a support call (3624763) open also, but so far they have not been able to find a resolution for this

I'd be interested to know more about the 'trident' scripting approach?

Thanks, I'll look at this with the user and see if we can utilise this option.

No it looks like yours is a simple HTML coding problem, but I can't see where? What you have listed in code should show the multiple columns, and I can't see an obvious reason why it doesn't. Few things I would try: * Do the extra columns appear when you preview the template? * Remove all the 'colspan' tags - they are a…

There is a huge functionality gap in NetSuite picking tickets in this area. Certain fields (in particular 'picked' and 'packed') are not available to the Advanced PDF environment. We have added custom scripting to duplicate the 'picked' value on sales orders to a new custom field (that is available on the picking ticket…

Thanks, that explains the issue, but is there any way to avoid this? There doesn't appear to be any option for Attendees in the Criteria or Formula tabs. According to the record browser it is simply called 'attendee' (and I assume the sublist is also called attendee): I tried including 'attendee' and 'attendee.attendee' in…

It is 1 search. The group/summary shows the incorrect values, but the detail report is the correct values.

Thank you - I am already aware of the multiple pricing and customer pricing options (we are using these extensively). My question is about how to calculate these prices from a single 'material cost' price. Can anyone who uses the manufacturing / assembly side of NetSuite explain how pricing works there? Can the price of a…

Yes, I've read the release notes. I would just like some reassurance that there was a small chance that at least some of our enhancements will get resolved. (I'm up to 50 logged against our account now - that seems a lot for only being live for 6 months?)

But do you have any information on what / how many enhancements have been implemented in the past? Is there a list of the enhancements included in 2019.2? Were there any?

Yes, thanks - that is a better workaround

So I had another customer make a formal complaint about not receiving their invoices, and I logged with NetSuite support (as suggested above). All can get from Support is: I checked the emails which you didn't tick and I see all of them were sent out of Netsuite. I see that you have successfully set DKIM, DMARC and SPF as…

Thanks for your suggestion - quite a poor workaround. Your search appears to notify each time a task is updated, not when it is due. I'm sure I could do something with searches to highlight searches when they become due, but really this should be improved by NetSuite. I have voted for the enhancement (for what little that…

Our Sandbox expired months ago, and my roles are still on the inactive list - so I don't think NetSuite ever remove them. Making them inactive is the only way to clean up the list for users.

Thanks - yes that does seem to work. There's a small delay between the edit form opening, and the workflow changing to the cut down form (but I don't think it would be possible for the staff to edit anything in that timescale)

I have similar frustrations..... We've only been live for 6 months and have over 30 enhancements logged against our support cases already! Also, I was looking through the 2019.2 release notes to see if there was any indication in there of how many enhancements had been resolved / added to the new release? Do NetSuite…

OK so I started testing this.... I can set all the fields listed to 'Disabled' but I don't see a way to disable editing in the sublists: I know I can hide sublists completely, but the staff need to be able to view these sublists to see stock in other branches etc. but I can't have them able to adjust reorder points etc. Is…

Excellent - that works great!

I have used this formula: CASE WHEN TO_NUMBER({line.amount}) != 0 THEN TO_NUMBER(100*(({line.amount}-({line.quantity}*{line.custcol_cust_costprice}))/{line.amount})) ELSE 0 END But this does not work The Items tab fails to complete loading at the bottom of the screen. I removed the TO_NUMBER function (as I couldn't find…

Thanks - I've nearly got this working.... My Transaction Line Field has this formula: 100*(({amount}-({quantity}*{custcol_cust_costprice}))/nullif({amount}, 0)) I have already worked out that all the variables need line.xxx to work in the Workflow, giving me this:…

Robert - that video is from 2015 about approval workflow and blanket POs

Thankyou - that is extremely helpful and look very promising. My custom fields are calculated within the fields at the moment, so I'm not sure that can update them via the workflow. However, I will try this (and possibly experiment with changing the field if necessary to see if I can work with this). I was hoping that…

Thanks H-Medina I can't find 'Enhancement #130168 - Proforma Invoice' when searching in Suite Ideas ?? Also (without wanting to get too far off topic), can I ask you to clarify your statement 'and might be implemented real soon' ? We have only been with NetSuite for 6 months, and I am already attached to over 30…

I've been asked about this also. I was thinking of adding a custom tick box to the Sales Order record for 'Pro-Forma Invoice Required', and then building some logic into the Sales Order confirmation document to change the layout of that depending on this tick box. I'm not from a Finance background, and I'm struggling to…

Thanks Robert - good to know if will be removed next year

Is the 'Bounced Email Addresses' page and function continuing still, or is that being removed? If it is not being removed, is there any way to stop emails being 'blacklisted' within NetSuite on this list, or de we have to keep checking this list manually and removing them?

OK thanks - I'll try that next time I get a customer complaint

The only way I have done this in the past is if I know the users password. You can log in as them and then set up 2FA. I use this to grant 3rd party contractors access to our system, but set 2FA up to my mobile so that they can't login without my agreement/knowledge. If you don't have access to their password and can't…

Thanks Michelle, but our problem is that there isn't any issues showing in the email lists - just customers (many of them) complaining that they don't get the emails (and now we hare getting them requesting to go back to paper invoices because the invoices are so unreliable).