another way to approach this is to add a non-inventory item (named 'catalog') to the order. You could have a really simple script or workflow that would add the item to the SO if the customer has no previous sales. That wouldn't work for us. We've never had printed a catalog. We want our old customers to get a catalog when…

You must have come from a Yahoo store. I remember that you could default and then hide a number of item variables that would remain the same for your typical item use. I always liked that feature. It made for a clean interface. You could also easily override something that you previously "defaulted & hide" when a unique…

The most important effect of this setting is if you are sourcing in information using the sourcing and filtering tab. If it is checked, that information will be sourced in once and will "stick" to whatever was initially saved. If unchecked, the sourcing will happen each time the record is viewed or edited so the…

I don't mind loosing the data. The data is not unique. It is extrapolated via formula from other fields that will not be erased. I just want to refresh the contents to equal the current results of our formula. My bigger question is... if we have a default value (via formula) for this custom item field ..is the defalut ONLT…

I suppose the same holds true when a field can't be found when creating a custom report and it isn't found because it is named something different that what it is called elsewhere. I'm not smart enough to understand what you mean, but neither is your support person who couldn't help me with the "fulfillment number"…

Thanks for looking into that Evan. Any comment on the need for NetSuite to have such inconsistent variable names? These are all names for the Item Fulfillment Transaction Number... 1. When you go to edit a standard "Item fulfillment form", it is called "Ref. No." 2. Click the help for "Ref. No.", NetSuite calls it the…

Why does it have to be that way? If they have to change the name because of some limitation in the database, then I wish they would keep it the same NAME and just and a number on the end. T

Evan, your support person wasn't aware of that one (after a hour of WebEx). It also doesn't show up in the pull-down list of available elements. It worked when I copied and pasted "{shipid}" into the element. What is "{shipid}" called in the list of elements that you can click on? It isn't titled "Shipping ID" or ""Ship…

I solved this one. I was tricked by NetSuite's constantly changing field names. I was looking to add the "Fulfillment Number" or "Fulfillment Reference number" as a custom barcode element to our Packing slips. Well, the field was simply called "Ref No" in the long list of available fields. The proceeding word "Fulfillment"…

In 2008.1 you can set the font on a custom element to "Bar Code". Is it now possible to add a corresponding barcoded Fulfillment Record ID Number to a "Packing Slip" or to a "Picking Ticket"? It would show if the fulfillment record exists and it would just be blank if one doesn't exist. I realize that many people don't…

I thought I solved it becasue it previewed on the PDF form, but it didn't show on an actual packing slip form. It isn't possible to add the barcoded "Item Fulfillment Transaction Number" to a packing slip in NetSuite. I spent over a hour on the phone with NetSuite and they couldn't figure out a way to make this work. We…

The bar code # is always related to the transaction you're printing. In the case of a picking ticket, the form is based on the sales order so that is the # that is bar coded. OK, but there's more than one record that is related to a sales orders and there's more than one record that is related to a picking ticket. So, can…

So, the problem is that the fulfillment doesn’t exist ?!? ...or is the problem that changing what record type is referenced in a barecode isn't possible? I don't see the missing fulfillment record as a problem. If we told it to print the PDF pick ticket and the fulfillment record didn't exist ...it would put <null> at the…

OK, Elham. Forget my specific request. Assuming that both records exist. Can which record is barcoded on forms be specified or are we stuck with the defaults? -Tom

Similarly, packing slips are based on item fulfillments so they display a bar code of the fulfillment transaction #. You say that the packing slips should have the fulfillment transaction number. Both our "pick tickets" and "packing slips" only have the SO number barcoded at the bottom. In 2008.1 you can set the font on a…

I solved this one. I was tricked by NetSuite's constantly changing field names. I was looking to add the "Fulfillment Number" or "Fulfillment Reference number" as a custom barcode element to our Packing slips. Well, the field was called "Ref No" in the list of available fields. The proceeding word "Fulfillment" or "Item…

Check this one out.... http://go.joleado.com/ It is built on oracle by a company deeply schooled in NetSuite workings. It gives some powerful conversion tools to your chat operators. Some of the features you won't find on other chat systems... [LIST] [*]Custom sales forms right in the chat window. [*]Custom surveys right…

They could also save chats to a custom NS field. To me chats should do more than provide a way to talk to customers. Chat should also lead to more conversions. Without these features, "some businesses" would miss conversions. The type of business would influence the usefulness of these features ... [LIST] [*]Custom sales…

Hi David. SephQ, Yes, we use it but take note that we still have some issues due in part to incomplete netSuite documentation. For instance, we've got a pull-down option for new customers to choose their industry. The SuiteAnswers example for adding custom fields isn't 100% relevant to v2-04-0 and as a result customers can…

There are a number of Site Builder Add-ons. Are you saying that you found one simply called "Site Builder Add-on"? That would be like an ios app just called "app". Not saying it couldn't exist, but it is new to me.

I've seen those instructions. They're very old and haven't been updated to these new requirements. Ours stays on the "original domain" through all but the checkout. I don't have your "changing domain" issues or any issues with how ours behaves. Just trying to get details about what we need to do to comply with the changes…

Well, we set ours up over 5 years ago and our cname has always pointed to shopping.netsuite.com .. so, can someone at NetSuite tell us if we need to do anything to "A(host)@" which currently points to an IP address?

I assume for your problem you tried the netSuite online help files? No "problem" here. You will also have to make the DNS/CNAME change that I'm talking about. It was all in an email from NetSuite titled "DNS Settings Changes Required for...". Search your email and you'll find the same notification. Then maybe you'll need…

No answer, waiting on clarification from NetSuite. NetSuite, can you clarify in here?

I remember setting that up back when we got started in NetSuite. The prefixes were definitely optional. I thought it was at "Set-Up ->Company->Auto Generated Numbers", but I was wrong as I don't see it there now.

* removed. Wrong answer

We used to see that error in the first version and still can see that in the first version when I deployed the old one. StephQ, When I go to the "Execution Log" tab on the Reference My Account SSP application settings area. It has these three errors each time I attempt to view an old order in "My Accounts"... Error ....…

Fixing the NetSuite mini-cart /cart summary so that it actually works with a site builder site (that uses reference checkout) is an enhancement ...and not a bug. That should be a clear indicator about the future of site-builder development ...in case there was any doubt. Issue Number: 324521 Type: Enhancement Severity: S3…

...if you're using a combination of Site Builder and Reference Implementations, you can create the "mini cart" by simply using JavaScript/HTML. We have some customers who already implemented that. I would think that this is not an exceptional use scenario. NetSuite makes the Reference checkout available to Site Builder…

I should say our site builder store's theme has pretty much nothing but <NLPORTLETCONTENTS> for the content of its "CART SUMMARY PORTLET TEMPLATE" . And what it serves up with <NLPORTLETCONTENTS> is not compatible with reference checkout.