We use gmail. How would we fix DMARC restrictions? The messages didn't have attachments. We already entered a NS support case?

Never mind. Figured it out. It works fine. It was possible with item-based promotions. Using "Order-based promotions" was the wrong approach. One thing would still be nice. Can we make it not require a code and just apply automatically if they meet the order requirements? T

I put this in the thread that you linked to (thanks), but I'd also like to ask this in this thread: I'm running into two problems trying to create free shipping on a group of items with a common specified preferred vendor. I used advanced promotions (for item-based promotions) and set it to apply to a saved search. The…

I went to "Lists > Marketing > Promotions > New" and I don't see an "eligibility tab". So, I guess we don't have "advanced promotions". I also don't see "advanced promotions" in "setup > company > enable features". Is it an add-on?

Good tips. Do your sales people just schmooze or do they also record any measurable feedback from these calls? EG: Ask a question like "on a scale from one to ten, how would you rate your experience".

Rob, were you referring to where it says "APPLY DISCOUNT TO:"? Because "first sale" in that pull-down menu doesn't actual mean "first sale" as in people purchasing from you for the first time. NetSuite help for that field says: [LIST] [*]First Sale Only - the discount can be used only once by each customer. [*]All Sales -…

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I spent about 20 minutes trying to fix a new roll so a new employee could be included in the case answering process. I looked all over the roll settings and couldn't figure out how to give them the needed access. Then I found the answer in this thread. I have to say that I can't imagine why "Lists > Employees > Employee…

I'm looking for something like this, but it needs to be able to provide customer segmentation. It would categorize customers into their NAICS or SIC codes (eg: categories like healthcare, hospitality, construction etc.) for marketing purposes.

I'm not sure that web images are high resolution enough to make a good looking printed catalog. If they are, then I would also be interested in a conversion service. I've often wondered about the ROI for printed catalogs. They are expensive and quickly obsolete as prices and product availability changes. -Tom

found it at.... Setup > Company > Enable Features > Transactions I missed it the first time. IMHO it should be at... Setup > Website > Set up web site > Shopping All of the other controls for what appears in the webstore check-out are in that area. T

Is there a way to turn OFF promotion codes? I want to temporarily remove the feature from our shopping cart. I'm tired of customers asking for a code when we currently don't have any offers. I looked around and couldn't find the option to remove it. -T

OK, I deactivated it at.... Setup > Company > Enable Features > Transactions ...but the code input field still shows in our shopping cart. Did I miss something or are we required to have that promo code input field in our web store check-out? -T

Free shipping using a coupon code has been a "no go" for us. We've got one pound items and we've got one thousand pound items. As is, a customer could add the one pound item to their cart and get free shipping on the one thousand pound item. We can't tie the coupon to just the lighter item and take an order for both and…

I'm interested in a coupon that relates to a "referring a friend" feature. e.g. Refer a friend and get 10% off coupon code for your next order or... Refer a friend and get a "$25 off" coupon code for you next order > $100 each example would be contingent on the "friend" placing a $100+ order. The friend would enter the…

Wouldn't it just make sense to add the signature: John Doe Acme Widgets and as the last line you type add the "Thank You," etc. Note: we are talking about responding to cases in the case management area. Not emails. You can't type after your default signature. The default signature isn't shown and is added to the end of…

I found a handy work-around. If you use FireFox, get the "add-on" called "Paste Email Plus". It is free. It gives you the ability to save multiple signatures so that you can then right click into any text box and paste any of a number of pre-saved signatures. The only drawback is that you have to switch the NetSuite text…

To get around this I leave the signature blank in the Set Preferences > User Profile and I use Email Templates instead I wasn't talking about when you click "email" by a customer record. I also use templates as signatures on those. I am talking about responses to CASES which behaves much differently that the "email a…

Srujana, I sent a message to you outside of the UG. I sent it to the email address listed in your profile. Thanks, Tom

NetSuite has this feature and it's due out in 45 days (in our account anyhow) ...so, no need to reinvent the wheel. Tom

NetSuite or someone other than MKNS, Would you add MKNS customization as a public bundle in the bundle repository area and then post the bundle ID number in this thread? -Tom

NetSuite, Can you add MKNS customization as a public bundle in the bundle repository area and then post the bundle ID number in this thread? -Tom

FYI NetSuite v2013.2 sneak peak lists "Merging Duplicate Support Cases" as a new feature. Tom

I've stop submitting enhancement requests as it's simply a waste of time. Me to. It seems to never happen or if it actually does, it is either: A. a paid add-on that is way too expensive or B. it is not the enhancement that we needed (either with bad design that makes it not fit the need OR they make it possible to create…

I may not be able to create the bundle but I can give you instructions to diploy the script in your account, if it is ok with you? Srujana, That would be great. Please email or post instructions in here. I also kept saying "bundle this" not just for the sake of this specific request, BUT because I'm hoping NetSuite would…

NetSuite or someone other than MKNS, Would you add MKNS customization as a public bundle in the bundle repository area and then post the bundle ID number in this thread? -Tom

mkns or netSuite or anyone, We don't have an "I.T. department" and I don't have time to figure this out. We do know how to install bundles. That is one thing that is very simple in NetSuite. So, can someone save mkns customization as a public bundle in the bundle repository area and then post the bundle ID number in this…

bump Anyone found a way to do this?

mkns, You're more advanced that most (including us). Can you save your customization as a public bundle in the bundle repository area and then post the bundle ID number in this thread? -Tom

Maybe the profit all flows to a subsidiary in the Virgin Islands while the American counterpart shows a loss. You know, the American way. T