Tom Dalton · Owner · Silver Medal

We would use this feature as a quick way to see how changes in marketing or pricing has affected any item's sales. Another cool feature would be if the dashboard gave us a sales graph with vertical lines marking where any price changes occurred and/or where any marketing campaigns occurred. NS has all of the data in it's…

bump We would use this feature as a quick way to see how changes in marketing or pricing has affected any item's sales. Another cool feature would be if the dashboard gave us a sales graph with vertical lines marking where any price changes occurred and/or where any marketing campaigns occurred. NS has all of the data in…

bump Still thinking this would be useful and faster than generating new reports for each item

> Can you change the html that is displayed to them? Yes, you can.

I'm not familiar with what is possible with widgets. Can you describe the possibilities and the limitations of widgets? I also like the idea of a product review system. The ability to set-up drip marketing without scripting would be useful. I have more ideas, but I need to know the answer to the first question before I can…

I noticed on a recent order that a $5 item cost $9 to ship. I did some testing and the same item cost about $6 to ship when changed to a business address. So, it was about a 33% decrease in shipping cost when changing from Residential to Business for the address type. So, NetSuite won't let our customers pick the delivery…

hey... so there are still issues producing trend graphs then? I had actually already read the other post, and i agree that the trend graphs should show a rolling 10 months (if 10 has been selected) otherwise it really isn't showing any kind of 'trend' for the first few months. Amen Brother!! They are worthless as designed…

That isn't the only thing broken about graphs with a "trend line". https://usergroup.netsuite.com/users/showthread.php?t=2257

I would vote for fixing the trend graphs (if using more resources) before adding more custom KPI Reports. At least you have a work-around for more custom KPI Reports (split them up between rolls). T

SuitePromotions ... NOT supported on Site Builder. Ugh. NetSuite

Bump. Anyone?

NetSuite essentially says it is our fault. They say they don't see the error happening in their non-customized checkout. We had a developer do pretty standard things to our checkout. like, add Google Analytics tracking info for each order and making a "customer comments" field in the checkout. My developer says he needs…

> replace the Sitebuilder checkout with a custom cart (relatively easy with Commerce API) So, one can make a reference chckout alterantive from scratch! Are you aware of any 3rd party providers already making a pre-designed "ready to go" NS alternative checkout that is compatable with a SiteBuilder Site? -Tom

Failing on kit items isn't a defect. It is "by design". Enhancement # - 289344 Summary: Advanced Promotions > Item Specific Free Shipping > support all item types

Case # 3339457

a bit off topic, but server response time for NetSuite has been slow for the past decade. When will this get addressed? See average result from Pingdom for our NetSuite site. Google can lower it's ranking for any site due to a slow response time. This has nothing to do with image sizes. According to Google, it should be at…

When placing any order on either the reference, this error appears immediately: https://checkout.OURdomain.com/Checkout205/services/live-order.ss&t=1550853714899?c=XXXXXX&n=1404 (Not Found) Where XXXXXX is our NetSuite account number. Something was changed in v2019.1 and it is now adding the &t=15508.... in front of the…

Another one we considered was roi-revolution. Their cost is 4x some of the others. We used Logical Position and they're just ok. We used Sales & Orders and they're just ok. I think I'm going to give Sidecar a shot. Each has things they show you that only they can do. Each seems to lay off your account after the initial…

I didn't implied anything. I just requested the support case to be able to see if I could help you By saying "help you" it does imply the issue is isolated to our account. Right? In my understanding, you'd be helping every single NetSuite user with SRT if you helped us. So, I thank you on behalf of every single NetSuite…

Support Case #: 2764864. Also, are you implying that we're the ONLY company that has this issue? Same servers, Same technology, Same everything, same "server response time" results. Right? This has nothing to do with our content. -Tom

NetSuite server response times are even slower this past week. Google says online that web store server response times should be under 200ms to get a passing score in their system We're over 1300 ms for the average over this past week. This must be effecting all NetSuite stores. Only NetSuite can fix it. So, is it: A: Very…

Can SuitePromotions be made to work with reference checkout v2.05 (kilimanjaro)? Can someone using SCA tell me if SuitePromotions allows them to apply free shipping promotions to KIT items? T

:h_a_w: I just tested. SuitePromotions worked in back office, but not in the web store. We're in SiteBuilder with reference checkout v2.05. -Tom

An online site gives these 5 steps to do to reduce server response time.... 1. Check Your Hosting 2. Choose Your Web Server Carefully 3. Optimize Your Web Servers 4. Reduce Bloat 5. Optimize Your Database These are all things that ONLY NetSuite can fix... right?

I searched out a SuiteCommerce advanced site to test the theory that it was faster. SuiteCommerce... https://www.enviroscent.com/.... 250 Millisecond SRT...overall speed score = 27 out of 100 ...note that was on home page. Item drilldown had 1800 Millisecond SRT SiteBuilder... https://www.signsdirect.com/.... 440…

broken by design. I think I've gotten that response as well.

Thanks fmeilan. The issue was found. We had uploaded new bootstrap CSS. That had covered up the NetSuite style for the submit button.

As far as I see, we can't use a new "free shipping" shipping method as a solution. This is because when you specify an item to use the "free shipping" shipping method; the entire order is ships free. We need it to only ship the one free shipping item free and not the entire order. NetSuite, do you have any input on this 10…

Still, how about a single shipping method with shipping rates by item - specify a shipping cost on each item and create a shipping item with "By Item" selected. We need UPS real time rates for 98% of items. In NetSuite, it is an either/or proposition. In other words, if we change UPS ground to "by item" shipping rates, it…