Tom Dalton · Owner · Silver Medal

I would love to hear what the rest of the community thinks about marketing and merchandising in this world with multiple channels In addition to working with the latest channels, NS needs to look at the existing channels? "Google product search" is an older channel, but a channel none-the-less. I'd like to have our items…

We are starting to realize that a software platform as large as netsuites just cant make updates and changes fast enough to keep up. It might be time to go back to work with several companies to get the technology we need. Ecommerce platform that specializes in ecommerce and can remain cutting edge. It is frustrating to…

From a product perspective, we would like to have out of the box support and integrations with a lot of different external companies... For example, our platform is flexible enough to build integrations with shopping comparison or product search sites, and we have at least one partner that has a SuiteApp for it (SuiteFeeds…

Would some members of the community be willing to share their experience on how profitable have the different channels been? Which product search site has been better for you? Hands down, "google product search" ..for the winner of the product comparison search sites. It brings us the most traffic and the most sales. The…

I was honestly getting a bit tired of the stagnation of NS in this area, but after being able to discuss the future of NS e-commerce with the new GM Andy Lloyd and Baruch it was an eye opener and I’m now re-energized about the direction NS is heading in this area Tom, I'm beyond tired of the stagnation in the e-commerce…

Thanks Mini, We're mac users and open office wouldn't open your .PPSX (power point) files. Are those also available as PDF documents? Last time I checked, you can export as PDF from power point. T

If you're worried about backpedalling later, then you can always describe the improvements on the horizon in the broadest of terms ...or just say "or maybe not" on the bottom of your list of the improvemnts that you're working on. T

an accurate measurement of any discontentment with a product can not be measured in a UG moderated by the product maker. In an open UG or 3rd party public poll, you'd see a better picture of where everyone really stands. Just say'n, if users think they know how users feel from this UG ...they may be way understating the…

We have always envisioned NetSuite as a suite for your business, and not just an eCommerce platform. It is funny that you say that you "don't just envision NetSuite as an eCommerce platform" ..as if that was the most capable area of NetSuite. The eCommerce/webstore portion of NetSuite is its weakest link ...IMHO. I would…

How do others web-store providers it so cheaply? Did NetSuite take a cumbersome and more expensive path when a different solution wouldn't require the IP address solution? How does magento do it so cheaply? Would NS consider just doing an "ecom powered by Magento" version of NS to get great gains with less work by the NS…

just stop buying it. You know that isn't possible for everyone. We've been painted into a corner. We've had several outside developers that have added extensive "NS specific customizations" for big bucks. If we left, we'd have to have that work re-done to fit the new platform. Those costs and the disruptions that would go…

Damien, You mention SAP and Salesforce as not offering "branded checkout" URLs. Another comparison is quickbooks online. Intuit purchased StoreFront. A similar purchase or partnership might solve this "branded checkout" issue and countless other shortcomings in one giant upgrade. Like, if NS made "powered by magento" their…

Darren, I don't know if you read my post, but i made mention that the hosted version of Magento allows users to retain their URL through check-out with each user getting their own SSL certificate (readily available for about $4 dollars per month from GoDaddy). So, maybe the NetSuite approach is all wrong. Maybe NetSuite…

You're right that it should just be part of any ecommerce platform. But ..for now, "Nextopia ecommerce search" has faceted search capabilities. See... http://www.nextopia.com/ecommerce-site-search.html It also works good with a NS store. The only pain is that you've got to make "product feeds" for them to pull data from.…

We still use Inspyder site-map creator. It adds image URLs into its site-map. T

If you find the NS web-store too difficult to use, you can create your web-store in something like Magento and then use a 3rd party solution to connect that web-store to netSuite. http://www.celigo.com/netsuite/solutions/magento-connector-for-netsuite.html…

Also, had this answer to "What does this option mean (it is from the nextopia set-up page)"... Search Template ( ) url ( ) static (X) netsuite style There are 3 options that you can set up for your search results page: #1 URL If you have a custom template uploaded to your back-end, you can get the Nextopia search to point…

It was a very simple install. They are flexible and I didn't like the way it used "google base" data for the search data as all our items aren't listed in google bass. I asked if I could keep a CSV file at our domain, so we keep the file at ... ourdomain.com/products.csv and they were fine with that as their data source.…

As usual, their summary is a bit off. It should say "Newly added items and/or categories not showing up immediately or even within two or three hours in some cases".

I've been working on the website today. It is incredibly frustrating when you can't force the changes to update to the live webstore. I've been editing static HTML files. It's been 1/2 hour and I've edited the same file several times. The original version is still all that is available online. I've tried the tricks to…

Defect #194000 - Webstore:Newly added items in a category not showing up immediately. SUMMARY: Webstore:Newly added items in a category not showing up immediately. WORKAROUND: None Your defect has been prioritized as an S2.

Overall, do you feel that you are getting good performance and features for the cost? Are most of you happy with your decision to run your website on NetSuite's platform? I'm only using it because we've invested too much time and money in it. I've got many regrets about using it. I have little hope that It'll improve…

I have found netsuite stats to be blatantly wrong, CONSTANTLY. Dashboard KPIs dont even match with its own reports. Hell, the SAME KPIs dont line up with themselves depending on if you output the raw number, or have it charted. Yep ..."trend graph logic" for plotting the trend line is also flawed...…

In my opinion, it either works or it doesn't. IMHO it would be like saying, "my car starts six days out of the week, I'd say that's the best that can be achieved". No, there is an issue there and it reduces our efficiency (at best) each time it happens ...therefore it is broken. T

We got one (with the issue) late last week.

Dito. This is causing us huge headaches here as well.

BUMP. This Google Checkout shipping flaw (prioritized as S1) persists!!

You might have went over my head a bit. I will say that we use paypal's "express checkout" and it never had these shipping/timeout issues. Maybe it should send them to GCO only after the shipping price has been calculated in NetSuite. We also use Amazon integration via farAp, but it doesn't count because it uses the Amazon…

Is there a way to show the cheapest possible price in the category level? 'pricelevel5' gives the highest "online price". Right now we say "Prices start at XXX" in the category level. I want to say (in the category level) "Prices as LOW as XXX each", but I don't know if NS has a standard variable for the cheapest available…

I've heard of one NS partner that will be releasing a Sears integration for NS and it is scheduled to be released in the 1st quarter of 2011.