Tom Dalton · Owner · Silver Medal

Yahoo was also better about not making upgrades into add-ons. NS created the "ecommerce edition" as a paywall to exclude users from some ecommerce features in the form of new NS bundles relating to the webstore. NS made eBay integration an add-on. If you have the professional edition at Yahoo Stores, you'll get all new…

I truly believe that if NS begins to add focus to their ecommerce area and grow rapidly with features and enhancements they will attain many more happy customers. I agree except I think they've already begun. The problem is that they advancing the ecommerce at half the pace of the other webstores and so they are improving…

Most credit card processing companies (that I've used) have security levels that you can set manually. In other words, you can specify that CSV must match or bill zip must matches or else it fails or flagged as potential fraud. Security settings are usually your choice and they don't care because you're the one assuming…

I would agree that there are certain things that NS could and should do that would undeniably help sales for ecommerce users. Like, image URLS that are recognized by Google image search. You are loosing sales without them and so I don't know why NS won't add them. I can say that our sales were not down for 09. We've done a…

no can do. see... https://usergroup.netsuite.com/users/showthread.php?t=582 Vote for both of these enhancements: 83720 provide ability to create Matrix Items in a Kit/Package without having to create a Kit for every permutation; web customer would be able to select Matrix Child Items of Kit/Package 64307 Matrix item…

Best tip I know (assuming all URLs will change) is to do a 301 redirect pointing every old URL to the corresponding new NetSuite webstore URL. T

Ebay changes CONSTANTLY, while the NS eBay module does not. They squeak out a tiny little fix, or add a field or two every year or so, but the evolution is so far behind its crazy. Can I use in another thread, but change "eBay" to "eCommerce"? T

Is there a way to sell on eBay and have your ebay items with their "buy it now" price and reserve price equal to your webstore price + 10% ?? I've wanted to sell on eBay, but the prices we sell for in our webstore have VERY slim margins and the eBay fees + the cost paid to NetSuite to get into eBay would eat up 100% of our…

With a small amount of scripting and some custom records, you can create your own product reviews fairly easily That is true of many things in the NS webstore. I'd prefer it if one could say... Without ANY scripting and/or ANY custom records, you can create your own product reviews INCREDIBLY easily. I like the approach…

HERE is another problem that we have reported relating to Webstore search... Please provide detailed steps to reproduce the problem: 1. Webstore category set to "display in website = NO" and deactivated = "YES". 2. Create New category containing the same items in separate area of webstore with "display in website = YES"…

Yea, we found that PayPal Express had been deactivated in NetSuite and that was causing the unwanted PayPal behavior. I re-activated it and got back the behavior that we like (see first post in thread). So, I have PayPal Express turned on, but I use a trick shown elsewhere to hide the PayPal Express check-out button. We…

Don't know if you read the entire post before responding, but I'm talking about a kit with TWO items that each ship in different packages. We want it to respect all member package settings. I know that I could specify a package on the kit itself and that would override all member package settings. That would defeat the…

Is this still a "no go"?

I like your idea, but how would one create a "combined package" so that NetSuite knows two separate packages are being used (and what their dimensions are)? We can just combine the dimensions or else it would create a package that is too large to be accepted by UPS. This issue gets even more pronounced when the packages…

d.j. ditto here. Check our cache. Today we had a new one where we changed an item in NetSuite and the change wasn't reflected on new SO or POs with that item. I know that isn't a webstore cache issue, but it appears to have something to do with caching. -Tom

NS, will those URLs ever update? -Tom PS: Sounds like this might be another feature we asked for, but don't use.

Does 'storedisplayimagehtml' do the same thing? I wonder if it takes a while to update. Let me know if it starts working with the new URLs. We haven't implemented the descriptive URLs....yet. Tom PS: Is it possible to Mass-Update the standard "Alt Image Tag" or "Image Caption" field to = "contents of custom field". I…

This is not currently slated for the 2009.2 release. Our QA/Dev teams are looking into and is a feature that we expect to. Currently though there is no slated date for release. Phillip, Thanks for the update. Let your QA/Dev team know that each day that NS users go without this "feature" they are loosing thousands in sales…

<bump> From NetSuite's promotional webpage... Powerful website and webstore capabilities are essential for the success of any company doing business today. I agree and while non-encrypted image urls that end in JPG or GIF would be considered a basic features and not a "Powerful" web store capability, we need them anyhow…

Usspeed, Assuming you have the right things turned on at... Setup > Company > Enable Features ..like "Descriptive URLs feature" = ON and "Advanced Site Customization" = ON Then, Part 1. SetUp->Web-Site->SetUp Web Site Then click the "Setup" tab, you will see "use file extensions". That gives you JPG, GIF etc ...if desired…

DJ, while they are improving this area, item images included in the sitemap would also be helpful. see... http://www.google.com/support/webmasters/bin/answer.py?hl=en&answer=178636 Thanks

Matt & DJ Ours updated very quick and we have over 2000 images. On another note, be careful when doing the "Bulk Set image URL Components" it will also add ".HTML" to the end of all information items. The "Bulk Set URL Components" has TWO options. 1. Apply To: Item And Category Pages 2. Apply To: Web Site Images We…

D.J., That sounds very nice. How will it come up with the descriptive portion of the image names? Will it pull it from the name of the file or the name if the item or from a new field in the item? I hope it has an option to auto-create the descriptive image names with key words from the item's name (when first activating…

That is a good question and I'd also be interested in the official NS answer. -T

Dale, I know about possible work-around, but ours would take hundereds of man hours which equals many thousands of dollars. Why implement an expensive fix when a free fix is coming? NetSuite, there are 26 votes for a fix of this issue. This has been a known issue for many years. Is a fix coming in v2009.2? -Tom

We've also had site-mapping issues with our descriptive URLs that don't end in HTML or "/" or ".jpg" or "/parameter=...". There is only one decent Goggle map making program for the MacOS (made by Rage software) and it rejects URLs that don't end with standard web endings or else it adds "/" to the end of category URLs that…

see... https://usergroup.netsuite.com/users/showthread.php?t=19726&highlight=sitemap NetSuite's Beta Sitemap Tool isn't ready for "prime time".

I used "A1 Sitemap Generator" and didn't like it any beter than the "Coffee Cup Google SiteMapper". I followed the instructions and it created two of every category page. It created an entry with a "/" on the end of the URL and one without. So, that lead to hunderds of duplicates. Both URLs lead to the same webpage, so…

...or if you want to use matrix items you have to create kits for each size or colour. How do add kits to a matrix item? I didn't think that was possible. -Tom

I don't see you mentioning Item Options (capability to have multiple options to items like a matrix...but no sub-sku's are created. just stores the options and flows through to PO's, work orders, sales orders, etc. etc.) Not sure if that would work for you here...but if you haven't reviewed this function, it could be your…