Tom Dalton · Owner · Silver Medal

I usually click on "inactive = yes" and "Display in Web Site = No" for the obsolete child item. T

I couldn't remove a sold out matrix item from the website I must be missing something. I've been removing obsolete child items for some time. I go to the child that I want to remove and I click on "Item is Inactive = yes" and it goes away. My matrix child problem is that we have many hundreds of items that only have TWO…

It is at... http://browser.netscape.com/downloads/ Let me know if it fixes your problem. -T

Evan, I called NS support and we tried (while doing WebEx) the "insert before" field on the item custom field. I didn't work. We then tried customizing the the item creation form by changing the order of matrix items. That also didn't help. Then we tried the "insert before" field on the item custom field a SECOND TIME.…

Buster, Did you get an answer? I was having the same issue today. I am trying to order a matrix so it creates the item codes in the right sequence as required by our vendor. I can order some things, but haven't been able to choose the order of the automatically created item codes. -Tom

We learned what was causing one problem we had in this area. On matrix items, the inventory status tag <%=getCurrentAttribute('item','stockStatusMessageHTML')%> MUST be placed above or before the <%=getCurrentAttribute('item','addtocartdrilldownhtml') tag. See... SuiteAnswers article id: 27813 Our only remaining issue is…

Is this feature still missing? We're having issues with people wanting to know if a matrix child item is backordered.

Too complicated for our abilities. Too bad NetSuite doesn't provide the new item templates they said were coming 5 years ago and include such advanced features as what you've described to show matrix child item images and stock levels.

I just got an order today that should have been taxed (and would have prior to v2007) and they were NOT charged tax. Customer record ... Taxable = Yes Sales Order ... Taxable = Yes Sales Order ... Tax = Illinois Sales Tax Sales Order ... Tax Rate % 7.5 Tax Charge on Order = $0.00 A preference probably got changed with…

We have found that ours works BUT we have one particular item that doesn't work. The preference for the item is set to "taxable". It is an inventoried matrix item. We can add any other item to an in-state sale order and it charges sales tax. The one "defective item" can be added to an in-state order and it doesn't add tax…

No. That was the first thing we looked at. But ...assuming it was one of those super weird NS glitches was the key. We set the item from "Taxable=True" to "Taxable=False". We updated the matrix. We set the item from "Taxable=False" to "Taxable=True". We updated the matrix again. It still didn't work. We did all of that…

They almost need a tag like this... <%=getCurrentAttribute('item', 'salespricequantityone')%> We have a similar issue. We want quantity prices, but we ONLY want them to display when drilled all the way into an item. We want just the lowest quantity price displayed in our "category level" templates. We could use a different…

We tried this but ran into a brick wall. You probably have thousands of customers that default to the standard NS customer center role. They can't be mass-updated to a new custom role. So, you can customize the role, but without the ability to mass-change your existing customers to use the customized roll ...you are stuck.…

Gurumantra, your welcome. D.J. we deactivated the default column titled "Item" in the cart and turned on "Item Name/Code" and now (thanks to this enhancement in v2007) we will finally get to have both our part numbers and our item descriptions in our cart while also retaining proper webstore search result item titles. Just…

Thank you DJ. That answer took years to obtain, but better late than never. Someone once implied that I couldn't do it because of faulty NS implementation. Your reply cleared things up for me. Thanks again.

Hi Tom, I think you are scheduled to get Beta access on Monday 7/16. We already had Beta access about two weeks back. Then it stopped working. Then it said... Scheduled maintenance is currently being performed on the system. Your account will be available at 12:01 AM PDT. ..and that lasted for about a week and now it…

How much did Channel advisor cost? If I remember ... it is quite expensive for their "set-up"? T

Will the pricing be the same? The NS solution is currently too expensive ...given the number of orders that we would get from an integrated eBay store. This is one of those features that I would love to use ...if it were included for free (like it is in CityMax and other low cost ecommerce sites), but I wouldn't pay NS…

We are encountering several sporadic problems with the one page checkout system as well...(1),(2),(3)... Again... Thanks for doing the beta testing for us. We look forward to using "One Page Checkout" once all of the issues have been ironed out.

We purchased a third domain slot and are using it for testing purposes... In this sense its a great place to just play and try and sort out these issues. Thanks for doing our testing for us. I know it sounds facetious to say that ..but I really do mean it. Thanks! We look forward to using "One Page Checkout" once all of…

Also, I finally got brave enough to install the one-page-checkout. It isn't terribly hard. Hurray for bundles. Please make many more of them. In fact, make a bundle for each of the missing ecom features (mentioned earlier) that are still relevant in 2012. I did have turn turn "off" the reference cart right after I…

Hi Tom, I would love to read your 40 eCommerce improvements list. Can u please email it to me to dterra@netsuite.com. Paypal works with the One Page checkout. Wait for the next Checkout release soon for full functionality. Same for Google Checkout. Dterra, The list was early in this thread (post 38). The list would most…

Diego, The Canada issue is also broke going the other way. USA zip + "Canada as country" = the same error. What about issue #3? Also, why are you a "Junior Member" and not "NS employee" in this UG? T

The same need for simplicity goes toward many ecom features. Looking back toward the very start of this 5-year old thread, I see the root of the problem. I gave a long list of about 40 needed ecom improvements. The NS answer was essentiality "those improvements aren't needed because they can be done with workarounds,…

It appears one needs serious programming skills to customize the cart. Way over my head. Bill, then it is over my head too. I thought NetSute didn't require an IT department to manage, but I'm afraid that it does. NS, more user friendly ecom enhancements please.

"technically it is possible". Hey, that might be a good NS tag line

I don't know that I'll have time to attend the Webinar. Will a video version of it be posed for online streaming after it is over? -Tom PS: I'm thinking it will becasue the support site says... Are the sessions recorded? Yes, all our training webinars are recorded and posted as soon as possible to SuiteAnswers, which can…

How does one test if they don't have a sandbox account. Last time I checked, sandbox accounts were NOT free. I still can't believe that NS charges extra for an area to test customizations. I liked the way that yahoo store let you customize to your hearts content AND preview the results without changing your live web-store.…

We just want a canned one page check-out that works. I don't need the high end customization and we don't want to hire a guru to use each new NS feature. We just want to click "use one page checkout = true" and be done with it.

They posted instructions at.... https://system.netsuite.com/help/helpcenter/en_US/PDF/RefCheckoutGuide.pdf