Tom Dalton · Owner · Gold Medal

OK, I had already cleared cache and cookies and all plug-in data to fix the issue. it didn’t help. Then, another user here was also using Chrome and only had 1 second load times. I decided to quit Chrome and restart. now it is working acceptably fast again. -Tom

FYI: Godaddy was able to fix the issue. Something about "propagation tables".

VERY slow today. Last sales order I opened... Total 51.702Server 46.911 (90.73%)Network 0.453 (0.88%)Client 4.338 (8.39%)Page /app/accounting/transactions/salesord.nl?id=851177&whence=Email xxxxx@xxxxxx.comTime 8/25/2014 11:31 am GMT +5 <!-- 51,237 s: 4% #540 co: 1% #30--> <!-- [ a.j3.sv ] [ 2014.2.0.53 ]--> <!-- [ ######…

Defect #- 302124 SUMMARY: Web Store : Checkout orders are not using Location set on item record Alternate Solution: None Your defect has been prioritized as an S2

NetSuite Server2 is just as slow...

I think the blacklist issue has been closed. This is a bit different, but we've been getting these email bounce messages today.. [INDENT] The message with the subject of (Your order no. so91405 has been received.) matches a profile the Internet community may consider spam. Please revise your message before resending.…

OK, I figured something out. It is just Chrome. I don't understand that NetSuite performance pop-up tool. How can the NetSuite server response be effected by what browser we use?

Spam Sending Trojan detected... see attached PDF

We're getting the same... Final-Recipient: rfc822; [EMAIL="xxxxx@xxxxxx.com"]xxxxx@xxxxxx.com[/EMAIL] Original-Recipient: rfc822;[EMAIL="xxxxx@xxxxxx.com"]xxxxx@xxxxxx.com[/EMAIL] Action: failed Status: 5.1.0 Remote-MTA: dns; smtp.secureserver.net Diagnostic-Code: smtp; 550 5.1.0 <167.216.129.170> This IP has sent too many…

http://x.co/rlbounce says... Solution = "Please try again later." We've been getting NS emails out of order and some delayed by hours. I bet that problem relates to this issue.

The problem seems to have been fixed.

We also use godaddy as our email provider

100% down. Not just slow anymore.

[SUP]We're down. I just went down the hall and used the bathroom and got a drink of water and returned to my desk. The same page is loading that was loading before I left my desk.[/SUP]

I just became unusable for everyone at our office! Several minutes to load a page and usually times out.

I've been getting several of these "Error occured during checkout" emails every day recently. First off, the subject line should say "occurred" and not "occured". So, can we trouble shoot ANYTHING from these emails? For instance, there is an error "Ticket number". What can i do with that? Can I plug it in somewhere and see…

Yes, slowness also translates to web store creation or completion of an order.

No defect number. Just an observation. Let me guess... we're the only one having issues using that bundle.

We still have this issue. NetSuite, can we get an updated fix date?

We are having more email issues. We're getting emails blocked for SPAM messages for our NetSuite emails. here is the text of two of them (I put xxxxx over the email addresses)... first one: [INDENT]This is the mail system at host nmail2.netsuite.com. I'm sorry to have to inform you that your message could not be delivered…

Defect #- 291825 SUMMARY: Webstore: Fulfillment emails are not being sent even if the website preference Order Fulfilled > Send email = T Alternate Solution: None. Your defect has been prioritized as an S2. The tentative date of fixed of this issue is on 6/5/2014.

Ditto here. Several checkout errors per day. -Tom We also get errors with NetSuite "reference my account" when customers try to view old orders. They (NS) also hasn't done anything to help us with that and it has been months since we reported the issue.

Should those emails "An error occured during checkout" be "An error occurred during checkout" ? Today a customer called TWO weeks after they ordered to check order STATUS. Their order was nowhere to be found in NetSuite! I found the order in PayPal manager. In PayPal it had an ID and the customer provided a reference…

Back up as of right now

system2.netsuite.com also doesn't work right now

How does status.netsuite.com say 96.32% uptime for Friday when from what I can tell everyone was down as long as we were (roughly 2.5 hours which is more down time than 4% of the day). NetSuite, Please advise Thanks

Customers can't order. Also, we can't use NetSuite back-end. We get zero or one page load and then get this... An unexpected error has occurred. Please click here to notify support and provide your contact information.

It is only fair that if it cost each NS user thousands of dollars, it should also cost NetSuite something since they get the advertising benefit from the 99.5% uptime guarantee. NetSuite, please honor your 99.5% uptime guarantee claims proactivily and don't make us send 20+ back-and-forth emails to get it resolved (check…

99.5% guaranteed 2012 from netsuiteblogs.com... http://www.netsuiteblogs.com/manufacturing-the-cloud-24-minutes-between-friends

99.5% guaranteed 2012 from netsuiteblogs.com... Hopefully they put their money behind this uptime claim and don't make us fight for it. http://www.netsuiteblogs.com/manufac...etween-friends We've been down for two hours now. We've lost several thousand dollars by now, but if we're down one more hour, then the month is…