Tom Dalton · Owner · Silver Medal

The problem is not role specific because I have tried it 3 or 4 roles (including the fulfillment company's role -Warehouse Manager). They usually click on the reminders. These are the standard unaltered NS reminders. Theirs is set to show reminders for items that need shipped and items that need packed. They both show a…

Clicking on "X Sales Orders to Ship" also cause a error. Our fulfillment company still wants to know how they are supposed to do their job. Any ideas? T

"X Sales Orders to Pack" reminder still causing a error. Searches cause errors. Our fulfillment company wants to know how they are supposed to do their job. Any ideas? T

I'm glad your working on the problems that came with your v11 release, but it is not fixed until I can use it. That's like me telling the IRS "I paid my income tax and I will send the payment out next Friday". T

In addition to the mysterious "1 Sales order to fulfill", we now we also have one that prompts "1 sales order to pack" we get "An unexpected error has occurred" when we click on it. T

I tried what you suggested without success. I pulled down the "filter by" menu to "Ignore Item Availability" and nothing changed. I wasn't sure if was updating so I tried reselecting the posting period and other things to make it update. Nothing seemed to make it show the one record that the dashboard reminder was talking…

After some tests, I have found that it is only SERVICE items on a SO that I can't edit the price of. I can edit the price of inventory items or any items for sale, but I can't edit services for sale. -Tom

Evan, I just tried to adjust the price of a service item (on an estimate) and it wouldn't take it. It resets it to the base cost as soon as I click on "add". I also tested in SO and it seem to not work there either. I may be wrong, but I thought that this problem had been fixed. T

Are we really NetSuite's only customer that can't edit the price of any service items for sale (by choosing "custom price level" in a sales order's line item)? Has anyone else tested this? We have the need to do this and it is crippling us right now. Any ETA on a fix? T

go to... https://oldusergroup.netsuite.com/

Why can't we edit our posts in this group? Why do we have to name our replys to a post in this group. What doesn't it auto-name it something like "RE: original post"? Tom

We didn't have any of the issues on Monday and we use Verisign/Payflow Pro. -T

Where is that feature? I guess it wouldn't be useful or a "work-around" if you need to copy the second or third most recent SO from any customer. -Tom

Defect 170068 has ben entered. Unfortunately it is a S3. Defect 170068 - Transactions>Sales>Enter Sales Orders>List>View Sales order: If Make Copy function is used on Sales Order w/ Google Checkout (GCO) as Payment Method, changing information in Payment tab for the new sales Order still retains information of original…

I entered the case on 7/1. No call yet, but we did have the holiday in there. The error occurred again today, so the issue hasn't been resolved. -Tom

Can you elaborate on why you would not want web orders to be saved, even in a Canceled SO state? Well. I just don't think it is as necessary because it doesn't erase the contents of web-orders when authorization fails. We get customers that try to save their web-order two or three times before calling us to report their…

I did enter a case. It has happened again. Neither order ever showed a "PayPal Tran. ID" number in NetSuite. Neither order ever showed a "status = completed" in NetSuite. Both orders still show "status = Pending PayPal Authorization" even though the PayPal funds were collected for the orders and the money is in our bank…

Still not sure why anyone would want to save an order that was declined. I don't want to save web-orders that are declined. Maybe that is causing Bill's confusion. I'm only talking about back-office orders that we manually enter (usually while on the phone with the customer). We frequently add notes to item descriptions.…

Not sure I want an order to save if the card is declined. Last thing I need is for the Customer Service agent to forget to cancel the order. So, it could automatically set the SO to a "canceled" state ...but at least it is saved and can be revived if desired. Sounds like Kennedy is describing something similar to what I…

I'm outside of my area of expertise, but I've wondered why it doesn't just save the order and then attempt to authorize the card. So, whether you have the "Get Authorization" button checked or not ..either way it saves the order when you click "SAVE" and then if "Get Authorization" was check it automatically proceeds to…

And obviously if we could generate a sitemap for them within Netsuite.... I agree on that one. What a waste of time updating our sitemap and I could have auto-google-sitemaps on other $20/month ecommerce packages. When looking at other carts online, I occasional wish that NS would just purchase another more advanced…

Evan: We are aiming for Google Checkout in our 2008.2 release Q3/Q4. NetSuite will enable the passing third party tracking code as part of our Google Checkout implementation. I have gotten information from the team that the Google Checkout integration is proving rather complex. There is a good possibility that we may not…

looking forward to this for a low cost way to handle checkout costs in comparison to our adwords expenditure. Does Google give you discounted adWord advertising if your customers check out using Google checkout? T

In SuiteAnalytics, I jusy tried staring with item search and then joining to transactions... not possible. Any more ideas to test would be appreciated.

It is a transaction body field. It is called "sales channel" and holds a name from a list... like eBay, Amazon or WebStore.

Can a suite script be used to show a blinking "RECORD IN USE" gif if a record is in use by any another user?

Let me know if any of you find any 3rd party developers offering the set-up service of converting site-builder sites to CDN to gain HTTPS. -Tom

Let me know if you find any 3rd party developers offering the set-up service of converting a site-builder site to CDN to gain speed and https throughout.

We'd go with Magento if we left SiteBuilder. We have a WooCommerce store that feeds into our sales via farapp. WooCommerce is a little too "light" for us.

This looks useful, but not something I want to do in-house. Let me know if you find someone offering the set-up service of converting a site-builder site to CDN to gain speed and https throughout.