Got the message about tbaddin64 add-in.

azodpe

Hi,

Last week I got the message while opening Word.

Word is running into problems with the tbaddin64 add-in. If this keeps happening, disable this add-in and check for updates later.

After disabeling it, I am not finding BI Publisher icon in the ribbon.

Andrew_Schmitz

We have found that the MS Word 2409 version fixes this issue. Can anyone else confirm this?

I am working with my software delivery team to keep testing this today and can provide an update with screenshots soon.

Andrew_Schmitz

Also confirming back from my Sept 18th comment.  MS Word Version 2409 fixes this issue for myself and a few others at our company.

Arif -Oracle

Thank you everyone for the updates and your patience in this matter. Glad to see that the MS Word Version 2409 has resolved the issue with most customers. I will go ahead and update the BIP KM article to reflect this as well.

Thank you!

Arif

MeiDeng1

I have the same issue since 8/6/24. I have reset my laptop to factory default, reinstalled office, then BI Publisher Desktop. See this error the first time I open Words. After disabling I do not see BI Publisher icon.

User_4J86C

I am also getting the same error in Word about the tbaddin64 add-in today on Aug 8, 2024. It looks like my version of Office 365 just updated to:

Version 2407: August 01 Version 2407 (Build 17830.20138) https://learn.microsoft.com/en-us/officeupdates/current-channel

So I imagine that is what broke the BIP plugin. I don't see any type of rollback option here in office to revert to the prior version.

User_70KC1

I am facing the same issue. I can't even open word without disabling the add-in. I get the following error msg when I open Word: Word is running into problems with the 'tbaddin64' add-in. If this keeps happening, disable this add-in and check for available updates. Do you want to disable it now?" I had to complete a report and needed the BI publisher, but now I will have to find another machine where this runs properly.

User_Y7EUY

also same issue. i disabled, then reenabled and it worked for a few days…now its back to having to disable all the time otherwise i can't even open Word - hope there will be a fix soon?

my office version is also "Version 2407: August 01 Version 2407 (Build 17830.20138)"

User_4JDHY

Same issue. Cannot launch Word. Excel seems fine - no errors and the BIPub plugin appears to be working.

Anyone have a solution or work around?

User_TPGJW

Same issue, same error message. Starting on 8-Aug.

"Work Around" is to to start Word, disable the plug-in. in the Add-in enable it again. Close Word, restart and hope …

After an average of three times repeating the same, Word is starting with the plug-in.

User_YM16C

Same issue. Affecting our entire team and bringing our reporting processes to a stand still.

Gianni Ceresa

Because many of you seem to relate this issue with a recent update of Office 365, there is maybe not a quick-fix (because it could be something that Microsoft changed without really telling anything to Oracle).

Did somebody raise a SR? That's the fastest way to report a problem that could require Oracle to release a fix of some kind (or a MOS document providing a workaround).

johndavid78

The work around offered above did not work for me…This is widespread among our team as a service provider, as well as certain customers. - An SR is in store.

User_YM16C

After talking with our internal Office365 team it has become clear it is a two fold problem.

1. Microsoft update made the BI Publisher plugin not compatible.
2. BI Publisher plugin needs better support to work with Microsoft so this issue doesn't arise again.

Luciavw_APPS

Same issue, same error. Impacting reporting process to stand still

User_OT7F6

Same error, I was also getting from the 8 Aug 2024 evening onward. I tried to repair the MS Office and also tried with different versions of BI Published and JDK but nothing worked. Excel is working fine, but it only has an issue with MS Word. Can't able to progress my work and its urgent.

User_TPGJW

It's not only Office 365. I'm still on the Office 2016, Version 2407 (Build 17830.20138).

User_JQIF8

I am facing the same issue. is there any fix for this issue please ?

User_OT7F6

Downgrade your MS Office version using the below steps.

https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841

Use the below configuration.

<Configuration>
<Updates Enabled="TRUE" TargetVersion="16.0.17328.20142" />
</Configuration>

Once all steps are done, Enable the BI Publisher on MS Word.

User_IK96C

I've had the same issue since last week. Unfortunately company policy doesn't allow me to downgrade my MS Office.

User_ATIUZ

Today i logged a SR for multiple customers. Let's see where Oracle will come up with.

User_WEGYZ

Having the same issue with Office/Word and the Add in. Please let us know what Oracle has to say in the SR you opened… Following..

User_86LUC

BIP Addin64 error.xlsx

BIP Addins getting deleted from registry , create registry entry , follow instruction in attached excel

Mallikarjuna Kuppauru-Oracle

Hi @User_WEGYZ ,@User_ATIUZ

Please use the above comments to fix the issue.We saw cases where entries are stuck at registry causing the issues.

Regards,

Arjun