Got the message about tbaddin64 add-in.

azodpe

Hi,

Last week I got the message while opening Word.

Word is running into problems with the tbaddin64 add-in. If this keeps happening, disable this add-in and check for updates later.

After disabeling it, I am not finding BI Publisher icon in the ribbon.

Andrew_Schmitz

We have found that the MS Word 2409 version fixes this issue. Can anyone else confirm this?

I am working with my software delivery team to keep testing this today and can provide an update with screenshots soon.

Andrew_Schmitz

Also confirming back from my Sept 18th comment.  MS Word Version 2409 fixes this issue for myself and a few others at our company.

Arif Lalji-Oracle

Thank you everyone for the updates and your patience in this matter. Glad to see that the MS Word Version 2409 has resolved the issue with most customers. I will go ahead and update the BIP KM article to reflect this as well.

Thank you!

Arif

MeiDeng1

I have the same issue since 8/6/24. I have reset my laptop to factory default, reinstalled office, then BI Publisher Desktop. See this error the first time I open Words. After disabling I do not see BI Publisher icon.

User_4J86C

I am also getting the same error in Word about the tbaddin64 add-in today on Aug 8, 2024. It looks like my version of Office 365 just updated to:

Version 2407: August 01 Version 2407 (Build 17830.20138) https://learn.microsoft.com/en-us/officeupdates/current-channel

So I imagine that is what broke the BIP plugin. I don't see any type of rollback option here in office to revert to the prior version.

User_70KC1

I am facing the same issue. I can't even open word without disabling the add-in. I get the following error msg when I open Word: Word is running into problems with the 'tbaddin64' add-in. If this keeps happening, disable this add-in and check for available updates. Do you want to disable it now?" I had to complete a report and needed the BI publisher, but now I will have to find another machine where this runs properly.

User_Y7EUY

also same issue. i disabled, then reenabled and it worked for a few days…now its back to having to disable all the time otherwise i can't even open Word - hope there will be a fix soon?

my office version is also "Version 2407: August 01 Version 2407 (Build 17830.20138)"

User_4JDHY

Same issue. Cannot launch Word. Excel seems fine - no errors and the BIPub plugin appears to be working.

Anyone have a solution or work around?

User_TPGJW

Same issue, same error message. Starting on 8-Aug.

"Work Around" is to to start Word, disable the plug-in. in the Add-in enable it again. Close Word, restart and hope …

After an average of three times repeating the same, Word is starting with the plug-in.

Jared Lonsbury

Same issue. Affecting our entire team and bringing our reporting processes to a stand still.

Gianni Ceresa

Because many of you seem to relate this issue with a recent update of Office 365, there is maybe not a quick-fix (because it could be something that Microsoft changed without really telling anything to Oracle).

Did somebody raise a SR? That's the fastest way to report a problem that could require Oracle to release a fix of some kind (or a MOS document providing a workaround).

johndavid78

The work around offered above did not work for me…This is widespread among our team as a service provider, as well as certain customers. - An SR is in store.

Jared Lonsbury

After talking with our internal Office365 team it has become clear it is a two fold problem.

1. Microsoft update made the BI Publisher plugin not compatible.
2. BI Publisher plugin needs better support to work with Microsoft so this issue doesn't arise again.