Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Certification Exam code for Oracle Fusion Subscription ManagementSummary: Certification Exam code for Oracle Fusion Subscription Management Content (please ensure you mask any confidential information): Certification Exam code for Ora… -
Subcription Management - CertificationSummary Need to complete a certificationContent Hello, I am looking for Learning Subscription for 'Subscription Management' and then complete the certification. I could …
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Can we create multiple custom subscription preview templatesSummary: In Subscription Management, when you open a subscription and you look at it in the Summary - Overview page, you can use the Actions menu and select Preview. Thi…
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How to add multiple covered levels to multiple subscriptions.Summary: How to add multiple covered levels to multiple subscriptions. We have a requirement where we need to add multiple covered levels to more than one subscription a…
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How to migrate custom fields from One Oracle environment?Summary: How to migrate custom fields from One Oracle environment without changing the back-end column reference. Since we have some reports using the custom fields and …
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How to map Product Information Management DFF value to a custom field in Subscription ManagementSummary: How to map Product Information Management Descriptive Flex Field value to a custom field created by Application Composer in Subscription Management Content (ple…
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Get the Calculated Credit Amount for a given close date and closed credit method using REST APISummary: As per the subscription management documentation, when we close a subscription product, it will show the amount to be credited in a field 'Calculated Credit Amo…
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Repricing is not updating the total invoice value over the periodSummary: I have a subscription with the product which is valid from 01.07.2023 till 31.12.2024. The product charge is set up for 2023 and 2024 with yearly periodicity. I…
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If we use CPQ for pricing in OSS, then are we able to create subscription through application UISummary: Client requirement is to create subscription through application UI and also from CPQ . Is it possible? Content (please ensure you mask any confidential informa…
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Custom Credit memo transaction type not showing in subscription profileThe above credit memo transaction type is created in AR, however in subscription profile this is not showing up- please check below subscription profile screenshot. Does…
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Subscriptions not passing Sales CreditsSummary: Content (please ensure you mask any confidential information): unable to see salesperson details passed on to the AR Interface tables. What could be the issue? …
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Subscription Approval BPM Task - Multi CurrencySummary: How to set Approval Limit using TCV when Multi Currency scenarios are possible Content (please ensure you mask any confidential information): Hi, We can set var…
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Custom Role: PIM View Only AccessSummary: Custom Role required for PIM View Only Content (please ensure you mask any confidential information): We have requirement for View only access for PIM we have f…
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How to restrict the available assets based on Customer selected at Subscription Header level?Summary: Need to restrict the available assets based on Customer selected at Subscription Header level. Content (required): We are facing an issue during addition of ass…
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Can we update a custom field in Subscription Product in Active statusSummary: We have a requirement to update a custom field in Subscription Product line in Active status. The subscription product starts billing on start date but revenue …
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Can we have resume date same as suspension date for a subscription product?Summary: When a suspended subscription product line is resumed, will it create a new product line from the date it is resumed? Is it possible to have the resume date sam…
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Integration of Fusion OSM with RMCSSummary: How are the accounting GL segments derived for the Integration of Fusion Subscription Mangement with Fusion Revenue Management to recognize revenue. We don't wa…
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How to Perform Subscriptions Amendments Via Order ManagementSummary: We have Created the Subscription via Order Management. The Created Subscription has Rate Plan and its associated Usage & Recurring Charges. Further to it we wou… -
how to create summarized billing for assets in different productsSummary: There is a customer requirement - They have two different products which has 1 asset each and they have same start and end date. but different assets in it, how…
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Processed Flag is 'I' in OSS_RMCS_DOC_LINES_T table when interfacing data from OSMC-RMCSSummary: When "Send Subscription Revenue Information to Oracle Revenue Management Cloud" job is executed, then Processed Flag is updated to 'I' in OSS_RMCS_DOC_LINES_T t…
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Subscription Header Level is Active. And Product level are closed.Summary: We have closed all the Products from product level on Subscription. the status of the Products are Closed on Product level. But the Status of the Subscription o…
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Maintenance Service Mapping for Subscription ManagementSummary: We want standard operations from Maintenance to be shown in adjustment tab in standard coverage template, so that we can give discount based on standard operati… -
The OSM - View Only role is specifically designed for checking subscriptions only.Summary: I have created a new Subscription Specialist role that allows the user to view subscriptions, but currently, The user can only access subscriptions for the US. … -
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How to create subscription for Included Warranty productI am trying to create a Subscription with a product having Sales Product Type as Included Warranty. However, when I search for the product, system does not return any va…
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Unable to select BU while creating a SubcriptionSummary: I am creating a Subscription in UI. However, the BU which is required to be selected does not show up in BU search. I have Subscription Specialist role and have…
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Does Order Management to Subscription Management Integration support Add product on Existing SubscriSummary: Does Order Management to Subscription Management Integration support Add product on Existing Subscription Management If so how it can be done , like we have any…
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Is there a way to configure the currency symbol in the system?Summary: We are currently working on setting up various price lists for the countries we will be supporting. One of these countries is Australia, and we would like to di…
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Which Table Stores the Subscription TermSummary: Which base table stores the Terms Name from subscription level or Subscription Product level Content (please ensure you mask any confidential information): Vers…
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Do we have the Import tool for Assign Business Unit Business Function for all Business UnitsSummary: As part of the OSM Configuration process, we are currently in the process of setting up Subscription Management for each of the business units. We are following…