Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Configure Oracle Subscription Management SLA to Avoid Prior Period BillingQuestion: How to Configure Oracle Subscription Management SLA to Avoid Prior Period Billing? Details: We created a Service Level Agreement (SLA) in Oracle Subscription M… -
How to create consolidated AR invoices based on delivery notes ?Summary: The business requirement is to generate consolidated invoices in AR based on delivery notes. Content (please ensure you mask any confidential information): It i… -
Renewal of Subscription Based on Number of days before End Date at OSM LevelSummary: We want to pick the subscription for Auto-renewal based on subscription specific attribute and not Renewal Rules. Content (please ensure you mask any confidenti… -
Subscription Usage Bill Lines are not interfacing to RMCSSummary: Based on the OSS and RMCS Setups, we're able to interface Subscription Bill Lines for PriceType=ONE-TIME and PriceType=RECURRING to RMCS. However, when the Pric… -
Increase Included Warranty termSummary: We have business scenario where a machine is shipped to customer with the included warranty of 12 months and the warranty start date is upon shipment. During in…
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Mass update of amount in Billing Summary lineSummary: System has amount which is billed regularly i.e. on Monthly basis in billing summary lines. For Ex: Billed Amount is $ 100 from 01-Jan-2024 till 31-Dec-2024 Use…
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Credit card for Subscription ContractsHi, Once the customer saves his credit card in BM portal then it will be automatically reflected in Payment Details>Customer Record of Receivable Users login and thereaf…
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Fusion subscription management is not receiving correct price from Order management.Summary: Hi Team, Context is oracle fusion: In OM we have enabled this (Use Price on Imported Orders That Oracle Fusion%) in OM parameters to Yes , which ensures that th…
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custom billing in Oracle Subscription management for subscriptionsSummary: We are looking to have a configuration at the OSM, which skips the first month billing for the customers on purchase of a hardware and an included subscription.… -
Has anyone migrated Subscription data from EBS-Service Contract to Subscription ManagementSummary: Is there any script to migrate Subscription data from EBS-Service Contract to Subscription Management(Fusion) User has data in EBS Service Contract. They want t…
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Use of Free Form field in Edit Event Notification Rules and Templates SetSummary: Hello, A "Free-Form" message template would allow the sender to write a custom message tailored to the specific needs of the recipient or the situation, rather …
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Usage billing for coverage itemCurrently only subscription item product type support usage based billing but we have a use case where we want to use Usage based billing for covered item, Our client is…
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Can we search Subscription contract based on DFF value/custom fieldSummary: User wants to add a DFF/Custom field on Subscription Contract header. Then user wants to search contracts based on values of DFF/custom field in Advanced Serach…
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How to Recognise the Revenue for Add Ad-hoc Bill Lines FeatureSummary: We are planning to test the new Subscriptions feature https://docs.oracle.com/en/cloud/saas/readiness/sales/24c/ssma-24c/24C-subscription-wn-f32557.htm Add Ad-h…
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Make Subscription header attachment required for amendmentSummary: We have requirement to make Subscription header attachment required when someone is trying to amend a subscription. If a Subscription admin is trying to amend a…
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Can we update Pricing system attribute in subscription profile after subscription is active?Summary: We observed that pricing system is wrongly populated, Currently the subscription is active and when we tried to update the subscription with correct value we ar…
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Is it possible to add additional fields to Update Products for mass-update?Summary: System provides fields in LOV which can be updated in Subscription. Is it possible to add standard field/EFF other than provided out of box, so that these field…
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Hosted Empolyee usage versus hosted named usersWe have a subscription for B85800 HCM Base Cloud - Hosted Employee and we have a subscription for B75365 Time and Labor for Projects - Hosted Named Users. Oracle confirm… -
Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities)Summary: Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities) Content (please ensure you mask any confidential information): Do we have …
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24C:Add Ad-hoc Bill LinesSummary: I am trying to utilize the 24C feature, Add Ad-hoc Bill Lines, but I am unable to locate the new action under the billing summary tab to add adhoc bill lines I …
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Is there a limit on the number or products we can add on a subscription?Is there a limit on the number or products we can add on a subscription? Our client currently has around 70K products under the same contract a fraction of these product…
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Make Subscription LE field dependent on BU field AND Show LE specific Items in the Product LOVWe have following requirements: 1. Limit the list of values appearing on the Subscription LE field based on the BU selected on the subscription. - Since these are standa…
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How to call the Webservices from Triggers in Subscription ManagementSummary: Need to call the Generate Billing Schedule and Activate Subscription API from the Triggers section. Could you please provide the sample syntax of REST API calls… -
Show Unit Price and List Price upto 3 decimals in Billing SummaryHello Team, We are creating Subscription manually and defined Pricing of the products in Manage Price List with Tiered based adjustment. In Tiered based adjustment we ar…
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Can we use a different Transaction source other than ORA_Subscriptions to transfer billing data fromSummary Can we use a different Transaction source other than ORA_Subscriptions to transfer billing data from Subscription to AR?Content Can we use a different Transactio…
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'Location Purpose' within Manage Assets task in Oracle Fusion Subscription Management ?Is it possible to add a search filter field as 'Location Purpose' within Manage Assets task in Oracle Fusion Subscription Management ?
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Invoice Workbench APIsSummary: We are trying to integrate Subscription Management with 3rd party systems for which we require APIs for Invoice Workbench feature. Is this something that is ava…
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How to create multiple invoices based on grouping field value at Subscription Product LineSummary: While running Subscription to AR Billing jobs, multiple invoices should be created and invoice lines needs to be grouped based on Opp Id custom field at Subscri…
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Would like to understand the different between the below 2 subscriptionproducts API1){{environment}}/crmRestApi/resources/latest/subscriptionProducts?q=SubscriptionNumber=SUB123;&fields=SubscriptionNumber,SubscriptionProductPuid,ExternalAssetKey Oracle…
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Send Subscription Billing Information To ReceivableSummary: We ran this program and data is not visible in the interface table. we got the following note and also followed this note to change the value of the profile, st…