Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
-
Make Subscription header attachment required for amendmentSummary: We have requirement to make Subscription header attachment required when someone is trying to amend a subscription. If a Subscription admin is trying to amend a… -
Can we update Pricing system attribute in subscription profile after subscription is active?Summary: We observed that pricing system is wrongly populated, Currently the subscription is active and when we tried to update the subscription with correct value we ar…
-
Is it possible to add additional fields to Update Products for mass-update?Summary: System provides fields in LOV which can be updated in Subscription. Is it possible to add standard field/EFF other than provided out of box, so that these field…
-
Hosted Empolyee usage versus hosted named usersWe have a subscription for B85800 HCM Base Cloud - Hosted Employee and we have a subscription for B75365 Time and Labor for Projects - Hosted Named Users. Oracle confirm… -
Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities)Summary: Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities) Content (please ensure you mask any confidential information): Do we have …
-
24C:Add Ad-hoc Bill LinesSummary: I am trying to utilize the 24C feature, Add Ad-hoc Bill Lines, but I am unable to locate the new action under the billing summary tab to add adhoc bill lines I …
-
Is there a limit on the number or products we can add on a subscription?Is there a limit on the number or products we can add on a subscription? Our client currently has around 70K products under the same contract a fraction of these product…
-
Make Subscription LE field dependent on BU field AND Show LE specific Items in the Product LOVWe have following requirements: 1. Limit the list of values appearing on the Subscription LE field based on the BU selected on the subscription. - Since these are standa…
-
How to call the Webservices from Triggers in Subscription ManagementSummary: Need to call the Generate Billing Schedule and Activate Subscription API from the Triggers section. Could you please provide the sample syntax of REST API calls… -
Show Unit Price and List Price upto 3 decimals in Billing SummaryHello Team, We are creating Subscription manually and defined Pricing of the products in Manage Price List with Tiered based adjustment. In Tiered based adjustment we ar…
-
Can we use a different Transaction source other than ORA_Subscriptions to transfer billing data fromSummary Can we use a different Transaction source other than ORA_Subscriptions to transfer billing data from Subscription to AR?Content Can we use a different Transactio…
-
'Location Purpose' within Manage Assets task in Oracle Fusion Subscription Management ?Is it possible to add a search filter field as 'Location Purpose' within Manage Assets task in Oracle Fusion Subscription Management ?
-
Invoice Workbench APIsSummary: We are trying to integrate Subscription Management with 3rd party systems for which we require APIs for Invoice Workbench feature. Is this something that is ava…
-
How to create multiple invoices based on grouping field value at Subscription Product LineSummary: While running Subscription to AR Billing jobs, multiple invoices should be created and invoice lines needs to be grouped based on Opp Id custom field at Subscri…
-
Would like to understand the different between the below 2 subscriptionproducts API1){{environment}}/crmRestApi/resources/latest/subscriptionProducts?q=SubscriptionNumber=SUB123;&fields=SubscriptionNumber,SubscriptionProductPuid,ExternalAssetKey Oracle…
-
Send Subscription Billing Information To ReceivableSummary: We ran this program and data is not visible in the interface table. we got the following note and also followed this note to change the value of the profile, st…
-
Update Bill from date to Active subscription from past date to sysdateSummary: We have a one time charges for annual billing frequency from Bill-from-date in 1st Jan, 2024. Since, AR period closed for previous months and only current month…
-
24C:Add Ad-hoc Bill Lines. Impact on Revenue ManagementIn 24C, new functionality has been introduced to Add Ad-hoc Bill Lines to Subscriptions. What is the impact of this on the Revenue Contract in Revenue Management? Will i… -
Use case of sending mail to Sales Rep 30 days before expiry of subscriptionSummary: There is an use case to send remainder mails to Sales Rep , 30 days before the expiry of subscription. Is it possible to use Event Notification Rules and Templa…
-
How to price sales agreement/Service logistics work Order based on customer classSummary: How to price sales agreement/Service logistics work Order based on customer class Content (please ensure you mask any confidential information): How to price sa…
-
Map subscriptions sourced from OM as "License" Contract TypeSummary: We have a custom field on the subscription header named "Contract Type". When a subscription is created from OM integration, according to specific condition (it…
-
Creating subscription with commitments at the header levelSummary: Hi Team, We are looking to create a subscription contract with multiple subscription lines and a single commitment at the header level. i.e commitment including… -
Steps to remove/disable the 'Amendment Credit Method' field from the Subscription amendment dialogSummary: I need steps to remove/disable the 'Amendment Credit Method' field from the Subscription amendment dialog Content (please ensure you mask any confidential infor…
-
Close/End date an Included WarrantySummary: We are testing a scenario for demo machine. This demo machine which is a business asset, is shipped to customer for demonstration and evaluation. This shipment …
-
Remove the Actions from the subscription screenSummary: Some of the actions(Renew/Apply Hold) on the subscription screen is not required and need to be removed. Please provide steps to disable\remove the actions from…
-
How can I send Customer & Subscription number combination to RMCS to create one customer contractSummary: We are sending some provisioning subscriptions order to RMCS, How ever we couldn't find the attribute to use to create single RMCS contract with the combination…
-
Usage Based Subscriptions are not generating billing Schedules, so TCV is 0Summary: We trying to create Usage based Item in subscription , however after adding the product to subscription TCV became 0. We followed below steps. Subscription Prof…
-
How to enter negative Subscription Contract Product line - either negative Quantity or List PriceSummary: Customer has a subscription Management module, from which data is coming into Billing. Content (required): Customer want to enter negative quantity/List price f…
-
Can we add a product line to an existing subscription from a sales orderSummary: Is there a way to sell a subscription product from a sales order and to add it to an existing subscription instead of opening a new one? Content (please ensure … -
Balance management functionalitySummary: Hi Team, We have a requirement where we have a prepaid wallet of 10,000$ and the amount is drawn from the wallet based on the usage. Ex: Period 1 Prepaid wallet…