Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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how to get the offset value from order management to SMCI want to delay the billing on a subscription for X number of days and the subscription is getting created through order management. Currently I am using the “offset” fe… -
Add product description to Invoice textSummary: Whenever an invoice is created for subscriptions, invoice text is generated as part of invoice which contains the attributes Product Name , Charge Name, Bill To…
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Installing base asset for a product which is of sale type - subscriptionSummary: I want to install base asset for a particular subscription. I tried to add the asset in the associated assets sub tab in product details page, but the subscript…
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is there any way to back trace or check for history for subscription amend product linesSummary: Do we have any column/field in oss_products which says the version or history of the amendments happened on the specific product line. for ex: We have subcripti…
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Send Subscription from Oracle Subscriptions to RMCS with satisfaction measurement model as "Percent"Hi All, We are integrating Oracle subscriptions management with Oracle Revenue Management using out of the box integration. The default satisfaction measurement model in…
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Can't see the subscription number and line number when working on a line/ sublineSummary: Can't see the subscription number and line number when working on a line/ subline Content (please ensure you mask any confidential information): Version (includ…
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how can I set Billing date field in Subscription new Line item when the subscription is Amende.Summary: The subscriptions are created from Order management, and In SMC, there is a product line Field name "BillingDate" which has four LOV 1. Period Start, 2. Period …
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Is there any Restriction in Updating the Charge Name in Subscription bill line through Rest APISummary: Unable to update charge name - Subscription through Restapi for a closed Bill line Content (please ensure you mask any confidential information): Hello Team, I … -
Unable to Create a Charge for Usage Charges in Rate PlanSummary: Hi, I am encountering an issue in the Rate Plan section where I am unable to create a charge for the "Usage Charges" section. The option or button to create a c…
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CX Solution Overview Demos this week on December 11th & 12th!!Register today for our CX Solution Engineering led Solution Overview Demos this week on December 11th & 12th across our Marketing & Sales Unification, Revenue Transforma… -
groovy script to get minimum interface date from bill lines in subscription managementSummary: I need groovy script to get minimum interface date from bill lines. example if there are 2 product lines, product line#1 has interface date 1/1/2025 and product…
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what timezone will have on subscription product start and end datesSummary: what timezone will have on subscription product start and end dates, will it be BU specific timezone or db timezone Ex: lets say customer is taking subscription…
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UPDATE SUBSCRIPTION WITHOUT AMENDMENTIn 23C a new Feature "UPDATE SUBSCRIPTION WITHOUT AMENDMENT" has been introduced. You can now update customer, billing and shipping information on a subscription without… -
how can I remove Offset field in Subscription new Line item when the subscription is Amende.Summary: In SMC, there is a product line Field name "BillingDate" which has four LOV 1. Period Start, 2. Period end, 3. Day, 4. Offset. Initially before Amendment, We ar…
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Is there a way to enable auto-refresh on the Subscription page using Groovy?Hi, We are exploring options to display a custom pop-up message that, when clicked, redirects to the Subscription Management Cloud page. Background: We are initiating a …
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Can we merge two subscription records?Summary: We are checking to merge 2 subscription records . Please let us know any possible ways Content (please ensure you mask any confidential information): Version (i…
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How to hide the contract preview header in contract managementThe clauses are created, in addition to having the skeleton to create the terms templates, where the clauses are entered, when we click on "Action" and select "Preview P…
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Migrate terminated covered levels to Fusion with credit detailsSummary: We have a requirement to migrate terminated lines from EBS Service Contracts to Fusion Subscriptions through Import Management. Do we have any best practices re…
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Best Practice to convert Draft Subscription created from Fusion OM to active status in SMCSummary: Hi Team we understand that in 24D Oracle is giving ability to create subscription in Draft status from Fusion OM . We also want to understand what's the best pr…Balasubramanian Chidambaram01 81 views 5 comments 1 point Most recent by Balasubramanian Chidambaram
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How does Precedence work for Business Units in Subscription RulesSummary: How does the Precedence field work for Subscription rules. If the same Business unit is used with another Renewal Template and Subscription profile , how does s…
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A matching price list cannot be found for this transaction for the pricing strategySummary: Hello, I am encountering an error stating, "A matching price list cannot be found for this transaction for the pricing strategy." This issue arises only when a …
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What attribute should be set for Evergreen SubscriptionsWe are creating Subscriptions in Fusion based on Service Contracts in EBS. In EBS we have value for Renewal Process as 'Evergreen'. The understanding is that such contra…
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Need CoveredLevel PVO on OSMC algorithm with AssetId as query parameterDear experts, I need to get max(EndDate) from Coveredlevel by passing CoveredAssetId as parameter in OSMC Algortihm ( I have code to get coveredassetid for the service l…
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I need to create an employee user without consuming from the subscriptionI need to create an employee user without affecting the subscription.
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Covered Level is in active status even though close date has passedSummary: We are in process of migrating service contracts from EBS to Fusion as Subscriptions. We are required to migrated terminated asset lines as well. While created …
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Will the Subscription product status change from Closed to Expired if the end date has arrivedSummary: Hello Oracle Experts! We need a clarity on the Subscription Status of Closed & Expired, when the subscription is manually closed (Actions—> Close) then the stat…
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Approve subscription when ad-hoc bill lines are addedSummary: How can we add an Approval hierarchy whenever ad-hoc bill lines are added to the subscription. Content (please ensure you mask any confidential information): We…
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Ship to Account number and Ship To SiteSummary: Content (please ensure you mask any confidential information): User is not able to search/populate Ship To Account number and Ship to Site in Subscription manag…
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Subscription Management - Check if Purchase Order Number is on an existing subscriptionWhen creating a subscription in Subscription Management, is it possible to trigger a warning message if the Purchase Order entered on the Subscription already exists in …
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Can a subscription product be moved to another Subscription Account under the same billing customer?Summary: Does OSMC support moving subscription product to another Subscription Account under the same billing customer? Content (please ensure you mask any confidential …