Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Can we delete a subscription bill line directly using Groovy ScriptsWe are using out of the box integration from OM to SMC & SMC to AR/RMCS. From OM, we have a customization which creates subscription/subscription products in a drafts st… -
Is there a way to stop Generation from Billing Schedule from OM to SMCSummary: We are using out of the box the integration to create Subscriptions from Order Management. Is there any way to stop to Billing Schedule Generation from Out of t…
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Can we schedule subscription import data ?Summary: Can we schedule subscription import data ? as sales orders. Content (please ensure you mask any confidential information): Version (include the version you are … -
Migration: Link the Sales orders and Subscriptions if Migrated Orders and Subscription'sSummary: We are using native OOTB integration from OM and SMC. we have following concern on the data migration part. Data Migration: We are migrating the Orders and Subs…
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Subscription 360 question - Search SelectionSummary: When utilizing the Application Composer to choose the Subscription on the Meshed Content tab for Subscription 360 setup, I would like to know how I can modify t… -
How can I run the process "Send Subscription Billing Information to Receivables", parallelySummary: We want to run the process "Send Subscription Billing Information to Receivables", parallely for multiple Business Units. Currently, if this process is running …
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Amount is 0 after updating usage quantitySummary: For the usage based products, created new usage charge definition and assigned it to the item created in the price list.Created subscription via payload and upd…
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Subscription management - configurations to handle Usage based subscriptionsWe currently have subscription management implemented to do billing for contracts - we want to include usage based billing too - can someone outline required steps and c… -
Lookup Type Name for Suspend Reasons in Subscription MgmtWe need the Lookup Type name for Suspend Reasons List of Values when we try to suspend a subscription contract in OSMC
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How Subscription custom field can be auto filled with dynamic value?Our business uses subscription management to fulfil Supply Chain services for its customers.Only Usage based charge pricing is used. The usage quantity and invoice ref d…
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Change the Subscription Contract attributes on Contract Renewal or Contract DuplicationWe want to update the contract currency, subscription profile, price list, customer at the time of Manual contract renewal and at the time of Contract Duplication. How d…
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Has any one integrated Subscription management cloud with Marketing Automations?Summary: Looking to understand, if anybody has integrated subscription management cloud with Marketing automation. Could you please help? Content (please ensure you mask… -
How to override close reasons, credit methods on Asset Lifecycle defaulted values in SubscriptionSummary: Not able to use different close reasons, credit methods for Subscription covered level termination flowing through Reprocess IB Updates process. The scenario he…
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Can we create operation links via service mappingSummary: We are looking for a way to create operation link (relationships between parent and amended/renewed subscription) during creating new subscriptions from Order M…
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How to make Cancellation Description mandatory when cancelling a SubscriptionSummary: Subscription release notes for 22D states cancellation reason and description can be made mandatory when cancelling a subscription. However no steps are provide…
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How To: Custom Subscription Validations (22D Feature)Summary: How do you implement the new custom validations feature that is new in 22D. Specific questions are below. The only documentation I can find on the feature is in… -
How to mass upload subscription rules under Action TabAs per attachment please find navigation provide your comments for we can achieve client requirement or not
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How to find the length of a viewIntObjectSummary: How to find the length of a viewIntObject. Below is the code snippet. Need to find how many records this has returned, so we can avoid the while loop since the …
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Need to put subscription warranty lines on hold Before Subscription Contract creation (through OM)Summary: Hi team, We are creating a sales order with covered and coverage items. Once the covered item shipped, coverage details are interfaced to Subscription Managemen…
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Scheduling frequency of Send Subscription Billing Information to Receivables and Import AutoinvoiceOur client needs to get the invoice or credit memo number asap for a period , from subscription. We want to seek advice on the suggested frequency of ESS jobs scheduling…
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Is partial termination of subscription lines supported from OM to Subscription Management?Summary: When a cancellation of order line linked to subscription is integrated from CPQ, it should create an RMA and then terminate subscription line. Is this supported… -
Why Total Contract Value not showing on the UIAs pe the below KM Note for TCV to appear on the UI, end date should be entered on the SM Header level. Why is it like to be that? TCV Doesn't Appear In An Active Subscr…
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The Entitlement Precedence field on the Manage Entitlement Plan Assignments screenSummary: What is the purpose of the Entitlement Precedence field on the Manage Entitlement Plan Assignments screen? Content (please ensure you mask any confidential info…
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How to view pricing strategy and price list on subscription contract headerSummary: We have several price lists assigned to a pricing strategy. The business requirement is to be able to view the derived strategy and price list at the header. Fr…
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Moved: how to stop subscription to be honored by service logistics chargesThis discussion has been moved.
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Subscription Renewal - conversion date according to Renewed subscription Start DateSummary: How to set the conversion date for renewed subscription Content (please ensure you mask any confidential information): We are renewing subscription with Convers… -
Need to put billing line on hold for subscription product based on OM date attributesSummary: Hi team, We are creating a sales order with covered and coverage items. Once the covered item shipped, coverage details are interfaced to Subscription Managemen…
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What are the APIs for Creating , Amending , Renewing and Terminating subscription ?Summary: What are the APIs for Creating , Amending , Renewing and Terminating subscription ? Content (please ensure you mask any confidential information): Version (incl… -
Is there any standard functionality which will enable the Subscription Billing as an Order?This is a major goods supplying company. Below is the use case: Customer subscribes to the goods. Once the Subscription is successful, the first shipment is fulfilled as…
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Multiple Subscription on single asset PrecedenceHi, Multiple subscription are created for single asset with same service activity and same period, how we can prioritize subscription on asset to use only one at a time.