Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Change the Subscription Contract attributes on Contract Renewal or Contract DuplicationWe want to update the contract currency, subscription profile, price list, customer at the time of Manual contract renewal and at the time of Contract Duplication. How d… -
Has any one integrated Subscription management cloud with Marketing Automations?Summary: Looking to understand, if anybody has integrated subscription management cloud with Marketing automation. Could you please help? Content (please ensure you mask… -
How to override close reasons, credit methods on Asset Lifecycle defaulted values in SubscriptionSummary: Not able to use different close reasons, credit methods for Subscription covered level termination flowing through Reprocess IB Updates process. The scenario he…
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Can we create operation links via service mappingSummary: We are looking for a way to create operation link (relationships between parent and amended/renewed subscription) during creating new subscriptions from Order M…
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How to make Cancellation Description mandatory when cancelling a SubscriptionSummary: Subscription release notes for 22D states cancellation reason and description can be made mandatory when cancelling a subscription. However no steps are provide…
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How To: Custom Subscription Validations (22D Feature)Summary: How do you implement the new custom validations feature that is new in 22D. Specific questions are below. The only documentation I can find on the feature is in… -
How to mass upload subscription rules under Action TabAs per attachment please find navigation provide your comments for we can achieve client requirement or not
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How to find the length of a viewIntObjectSummary: How to find the length of a viewIntObject. Below is the code snippet. Need to find how many records this has returned, so we can avoid the while loop since the …
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Need to put subscription warranty lines on hold Before Subscription Contract creation (through OM)Summary: Hi team, We are creating a sales order with covered and coverage items. Once the covered item shipped, coverage details are interfaced to Subscription Managemen…
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Scheduling frequency of Send Subscription Billing Information to Receivables and Import AutoinvoiceOur client needs to get the invoice or credit memo number asap for a period , from subscription. We want to seek advice on the suggested frequency of ESS jobs scheduling…
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Is partial termination of subscription lines supported from OM to Subscription Management?Summary: When a cancellation of order line linked to subscription is integrated from CPQ, it should create an RMA and then terminate subscription line. Is this supported… -
Why Total Contract Value not showing on the UIAs pe the below KM Note for TCV to appear on the UI, end date should be entered on the SM Header level. Why is it like to be that? TCV Doesn't Appear In An Active Subscr…
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The Entitlement Precedence field on the Manage Entitlement Plan Assignments screenSummary: What is the purpose of the Entitlement Precedence field on the Manage Entitlement Plan Assignments screen? Content (please ensure you mask any confidential info… -
How to view pricing strategy and price list on subscription contract headerSummary: We have several price lists assigned to a pricing strategy. The business requirement is to be able to view the derived strategy and price list at the header. Fr…
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Moved: how to stop subscription to be honored by service logistics chargesThis discussion has been moved.
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Subscription Renewal - conversion date according to Renewed subscription Start DateSummary: How to set the conversion date for renewed subscription Content (please ensure you mask any confidential information): We are renewing subscription with Convers… -
Need to put billing line on hold for subscription product based on OM date attributesSummary: Hi team, We are creating a sales order with covered and coverage items. Once the covered item shipped, coverage details are interfaced to Subscription Managemen…
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What are the APIs for Creating , Amending , Renewing and Terminating subscription ?Summary: What are the APIs for Creating , Amending , Renewing and Terminating subscription ? Content (please ensure you mask any confidential information): Version (incl… -
Is there any standard functionality which will enable the Subscription Billing as an Order?This is a major goods supplying company. Below is the use case: Customer subscribes to the goods. Once the Subscription is successful, the first shipment is fulfilled as…
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Multiple Subscription on single asset PrecedenceHi, Multiple subscription are created for single asset with same service activity and same period, how we can prioritize subscription on asset to use only one at a time. -
the price of product line 1 can't be determined, error while activating subscriptionI am manually creating a subscription for warranty item which contain Asset coverage, I have defined the Price charge of this item as 0 in pricing administrator. but whe…
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Need to Export Coverage DetailsSummary: Need to Export Coverage Details Content (please ensure you mask any confidential information): For a Subscription order we are adding the Coverage level Informa…Goopikrishnan Jayaraman-Oracle 11 views 3 comments 0 points Most recent by Claudiu Mindruta-Support-Oracle -
How to convert an order line with a subscription reference?Summary: Order line is closed in legacy however subscription is still billing. Client would like to convert order lines so that terminations can be routed through OM Clo…
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Usage based billing based on month and year bothWe have specific business scenario, where we have agreement with customer to bill on minimum of 300,000 KM per year per bus, this billing should be done on monthly basis… -
subcription management approval mechanismWe want to create internal approval mechanism for subscription in order for a person who create subscription the supervisor should approve the subscription and without t…
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No charge is showing for extended warranty item in subscriptionWe have created extended warranty item to give discount to our customer on certain service activities, but the charge we created in pricing administration for this item …
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Standard Object Custom Field PrivilegeHi gurus, We have created a custom field in the standard object through the Application Composer. The field type is Choice List (Dynamic) Once the sandbox is published,… -
How to display item structure in SubscriptionHi All, Is it possible to display the bundle item structure on the Subscription. We don't use the order Management . We create the subscription in Oracle fusion which is…
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Open Subscriptions Conversion (Point in Time Conversion)Summary: Has anyone performed Open subscriptions conversion & migration, which are in various points in time and some billing is also done. Content (required): Since the…
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Is there a way to import subscriptions using FBDI template for creating subscription contracts?Summary: Hi, can you please provide the template (FBDI) to import a subscription management for creating subscription contracts. Content (please ensure you mask any conf…