Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Service mappings for Subscription to AR DFF not working for Penalty invoicesSummary: Content (please ensure you mask any confidential information): Hi, We have a situation where we want to send different DFFs to AR from subscription management a… -
How to add values to the LOV of price adjustment Reason in the Subscription Mgmt.As shown below Reason LOV doesn't have any value. can you please share the configuration Name to add the values in It There is no separate task similar to Cancellation a…
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How to submit a Multiple ESS Job using Oracle REST APISummary: Hi All, Is there a way to submit Multiple ESS Job using REST API in a Single request. As of now We are able to submit a ESS using below url and request. BaseURL…
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Import Item RelationshipSummary: We need to Import the Item Relationship , Trying to import the Relationship with following template "https://www.oracle.com/webfolder/technetwork/docs/fbdi-24a/…
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How to copy actual shipment date from OM to Service Contract Start Date in Subscription Management?Summary: Hi team, We are shipping order along with warranty products to the hardware items to create service contract coverage for the asset. If we have Contract Start D…
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How to update Interface date on subscriptionsSummary: Business User have a requirement to issue Invoices at any date, they want to. As their customer tells them to release invoices. And they have to issue them as s…
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Do we need to register CPQ as the pricing application in OSS_PRICING_APPLICATION in Fusion?Summary: We're currently in the process of setting up CPQ-OSS integration and do not have Order Management within our implementation scope. Based on the documents we hav… -
how to credit subscription that is billed in extrernal systemSummary: Hi, Is it possible to do a credit to a subscription that is billed in external system? or to say - lets say we convert subscriptions and they are billed in lega…
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Standalone Subscriptions management, how to account costStandalone Subscriptions management, how to account cost? If we want to implement Subscriptions management without Order Management, Procurement, Inventory, etc. How the… -
Subscription Management Header DFF to AR Header DFFSummary: I have been trying to customize the algorithm between Subscription Management and AR to pass a DFF value. However, we are getting an error. The subscription hea…
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How can we renew on hold subscriptionsIs there a way we can renew the subscriptions which are put "On-Hold"?
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Balance Management - Balance Code SetupSummary: We are not able to setup the balance management feature in 23D. Enabled all the required Pre-Req but still not able to use this functionality. Has anyone comple…
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Mass Import the "Included Warranty Subscription"Summary: What is the best Approach to Mass Import the Included Warranty Subscriptions Content (please ensure you mask any confidential information): Version (include the…
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Subscription Management Group BillingHi Team - We wanted to understand if we have a Group Billing Concept in Subscription Management Cloud. Use Case : Customer has 100's of equipment's and we we have recurr…
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Unable to Find Item Template DFF in Oracle Cloud similar to R12 Item Template DFFSummary: We are trying to get to know the functionality on how to create SKUs using a Custom Template. Using the Standard API for Oracle SKU creation. https://docs.oracl…
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Subscription product contract end dateSummary: We use to create SO from CPQ containing Subscription products, submit to FOM, have fulfillment from external system and then have Subscription created from FOM.…
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How to find linkage between renewed subscription and original subscriptionSummary: Lets say we have a renewed subscription having number as 123456. How do we find the original subscription for this renewed one. Content (please ensure you mask …
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How can one find the Account Number and Bill-to Site Use ID via API in order to create subscriptionsSummary: To create a subscription via REST API, one needs to include the Account Number, Party ID, and Bill-to Site Use ID. The Party ID can be found with the Get an Acc… -
How to Submit Meter Read for Subscription Contract using Import ManagementWe are looking to find the exact Import Management Object using which Meter Reads can be uploaded against a Subscription Product linked with Meter Template
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how to restrict under amendment lines not to interface into ARSummary: We require a restriction mechanism to prevent lines with status under-amendment from entering the AR interface. Is there any way to achieve this. Content (pleas…
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On Mass update UI how to uncheck Activate Check Box by defaultSummary: On Mass update UI how to uncheck Activate Check Box by default Content (please ensure you mask any confidential information): While we are amending Draft Subscr…
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User mock/proxy in REST APIsHello! Summary: I have an application outside of Oracle Cloud using Fusion Subscription Management via REST APIs. I would like to be able to run the following scenario: …
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would it be possible to copy subscription contracts across Business Units?Summary: we are looking to copy from BU1 to BU2. Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable…
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Unable to Patch Subscription Product Value CloseCreditMethodSummary: When we are trying to Patch Subscription Product field CloseCreditMethod, we are getting below error. Attribute set for CloseCreditMethod in entity ProductsEO__…
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How to add a hyperlink/URL in a text field on Subscription pageSummary: We are trying to store a hyperlink in a field but it gets stored in a form of text rather than a clickable link. How can we add a hyperlink/URL to any text fiel…
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Subscription Management Cloud - Business Process ModelsSummary Subscription Management Cloud - Business Process ModelsContent I would like to know if there are Business Process Model diagrams developed by Oracle for Subscrip…
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How to create a Sales Order based on a subscription created?Summary: A Sales Order needs to be created against the products associated in a Subscription/Coverage based item covered by the contract Content (please ensure you mask …
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Where to save actual usage events in order to later calculate Usage qty sum for the periodSummary: How to save detailed usage events and later bill according to accumulating usage amount per period Content (please ensure you mask any confidential information)… -
Ability to automatically generate billing schedule while activating the subscriptionSummary: When we try to Validate or Activate the Subscription, the Subscription has to automatically re-generate billing schedule according to the latest pricing changes…
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Required roles to upload file to subscriptionHi, I am using soap api idcws/GenericSoapPort?wsdl to upload file to subscription. dSecurityGroup">CRM fDocAccount">crm$/productGroup$/import$ Getting error message "doe…